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Cookie Production Manager

Campbell Soup Company
life insurance, paid time off, sick time, 401(k)
United States, Pennsylvania, Denver
2195 North Reading Road (Show on map)
Nov 25, 2024

Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell's brand, as well as Michael Angelo's, noosa, Pace, Pacific Foods, Prego, Rao's Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder's of Hanover.

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell's...

  • Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).
  • Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.
  • Campbell's offers unlimited sick time along with paid time off and holiday pay.
  • If in WHQ - free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.
  • Giving back to the community's where our employees work and live is very important to Campbell's. Our "Giving that Matters" program matches employee donations and/or volunteer activity up to $1,500 annually.
  • Campbell's has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...

Under the direction of the Denver Site Operations Manager, the person in the Cookie Production Manager position provides leadership guidance in the production and packaging of Denver Bakery production, while utilizing all resources (i.e. personnel, raw materials, packaging, etc.) to ensure the output of high-quality product in the volume necessary to meet customer and consumer demand & meeting business results. He/she delivers schedule attainment and other business results in the areas of safety, quality, and cost. The role requires an Operational Excellence practitioner who can provide direction in the development and implementation of tactical objectives to drive improvements within the plant. He/she owns and drives the Campbells Way of Working process for their respective department; identifies improvement opportunities and applies appropriate tools to improve bottom-line results. This individual will lead OPEX workstreams, driving daily issue resolution and leading Chronic Improvement teams (for systemic opportunities) to drive performance improvements across all key metrics across the site scorecard. He/she develops the capabilities and competencies of Supervisors and Leaders through ongoing training, coaching, and mentoring; promotes employee engagement, empowerment, and teamwork. He/she ensures full compliance with all applicable Federal and State laws and regulations, as well as Company policies and standards related to safety, quality, and workplace conduct. He/she plans and assigns work recommends improvements in production methods, equipment, operating procedures and working conditions.

What you will do...

  • Balance safety, quality, productivity, cost, and morale to achieve results in all areas. Conduct diagnostics on the Operating System (OS), Management Infrastructure (MI), Mindset, Behaviors & Capabilities (MBC) and Industry 4.0 for identified systems / lines through data analysis, floor observations, process monitoring and employee interviews.
  • Coach Operations team & OPEX Leader to develop tactical implementation plans (TIPs) to drive system improvements across identified Workstreams.
  • Develop and manage annual department strategic plan with seamless integration of OPEX Pillar teams to cultivate strong OPEX Systems and Strategies throughout department.
  • Manage departmental performance measures, including visual controls and provide regular progress reports to managers/staff.
  • Meets production goals/objectives relative to schedule attainment, operating efficiencies, yields, labor utilization, etc.
  • Ensure effective employee relations. Provide employee coaching and development. Make employment decisions.
  • Resolve employee issues through problem and conflict resolution.
  • Ensures his/her direct reports coach and counsel employees; document/discuss performance reviews on a timely basis.
  • Leads all department continuous improvement/OPEX/Glidepath activities and initiatives for his/her respective operation, including leading or co-leading a Plant OPEX Pillar Team. Coaches and facilitates the Daily Direction Setting Process (DDS) according to Campbells Way of Working Standards.
  • Assesses training needs and implements effective training programs to develop supervisors and hourly associates.
  • Develops and implements effective communication plans to keep direct and indirect reports well-informed regarding business objectives, results, initiatives, changes, etc.
  • Ensures that the operation's focus is properly aligned with the larger plant and corporate goals.
  • Proactively manages safety programs and initiatives; drives a "zero incident, zero lost time" expectation to the production floor.
  • Develops and maintains the budget and labor schedules for the operation.
  • Tracks actual performance vs. plan using Key Performance Indicator (KPI) metrics; implements corrective action as necessary to ensure that annual objectives can be achieved. Interprets and enforces Company policies and procedures; holds employees fully accountable for complying with these standards.
  • Resolves employee relations issues, questions, and complaints; maintains a positive employee relations environment.
  • Updates senior plant management on business results, concerns, and needs on an ongoing basis.

What sets your team apart?

  • Has 24-hour/7-day accountability for the operation; must be available round-the-clock (ability to work across all shifts) to provide guidance and direction and address any issues that impact the production process. This could include providing coverage for direct reports during absences and vacations.
  • Responsible for the daily management of the operation, as well as for strategic planning, budgeting, enabler identification and execution, capital projects, etc.
  • Must possess the ability to overcome resistance to organizational change, influence hourly and salaried employees to embrace it, and lead the change initiative.
  • Must be able to manage multiple projects simultaneously and prioritize based on business needs.
  • Must develop and maintain rapport with employees at all levels of the Campbell Soup/Pepperidge Farm organization to drive results. Must interface effectively with multiple departments/functions in the plant, as well as Corporate Product Development, Engineering, etc.
  • Must possess the ability to train a diverse group of salaried and hourly employees, adapting training programs and presentation style to fit the audience.
  • Excellent leadership skills, compelling communication skills, and the ability to inspire, engage and motivate.

What you bring to the table...

  • High school diploma or GED
  • Minimum of 5 years operations experience in a leadership role

It would be great to have...

  • B.A. degree in Engineering, Business Administration, or a related field
  • Minimum of 5 years management/supervisory experience in a manufacturing environment.
  • Extensive experience with formal problem-solving tools (A3, 5 Why, Fishbone, Root Cause Analysis)
  • Previous experience working in a Lean manufacturing environment employing Total Productive Maintenance (TPM) and/or Six Sigma, Asset Care & Reliability Concepts.
  • Excellent communication skills (both verbal and written). Must possess strong training/facilitation/presentation skills.
  • Computer proficiency in Windows-based software applications (i.e., Word, Excel, PowerPoint, etc.).
  • Ability to thrive in a fast-paced, team environment.
  • Possess a "hands on"/lead by example type personality, and consistently demonstrate a servant leader mentality.
  • Proven track record of driving for results.
  • Cross-functional operations experience with a proven track record of delivering successful business results in the areas of schedule attainment, safety, quality, and cost.
  • Previous experience managing/supervising large groups of employees (i.e., >250) in a non-union facility
  • Comprehensive knowledge of OSHA standards, HACCP guidelines, Good Manufacturing Practices (GMPs), etc.
  • Cost Management: Ensure improvements identified in OPEX team charters are rolled into the plant enabler program to capture enabler savings. Track team performance to ensure improvements are sustained and long-term countermeasures are tracked and implemented. Will execute Zero Loss analysis to identify loss opportunities and build the enabler pipeline
  • Ongoing passion to identify continuous improvement opportunities and lead initiatives to deliver bottom-line results.
  • Leadership: Ability to coach, work collaboratively and successfully influence stakeholders. Ability to effect change throughout an organization by leading through others. Demonstrated program management skills with ability to deliver results across multi-site manufacturing operations. Strong leadership, communication, interpersonal skills, integrity and trust and the ability to motivate. Strong analytical skills and business acumen. Ability to successfully work in a cross functional environment.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between

$77,800-$111,900

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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