Operations Research Analyst, Senior

The Opportunity:

As a senior operations analyst, you're passionate about exploring the root cause of an issue and then analyzing, reporting, and developing recommendations for a creative solution. We need an experienced research analyst like you to help us solve complex problems for our clients. On our immigration law enforcement team, you'll collect and analyze data and develop decision support software, services, or products.

You won't go at it alone, you'll work alongside industry experts to conduct research, prepare graphs and charts, and analyze and interpret programmatic or cost data. You'll perform data mining, data analysis, and data visualizations and develop communication briefings. You'll also complete feasibility studies and recommendations, conduct business requirements analysis, and develop solutions to enhance case management processes, reduce backlogs, and increase productivity.

In this role, you'll use your passion for analytics to formulate and apply modeling and other optimizing methods, including RPA or bot technology solutions, to develop and interpret information that assists management with decision making and operations. Use your operations research knowledge to develop technologies and concepts that advance the immigration mission area.

Join us. The world can't wait.

You Have:

• 10+ years of experience conducting operational or analytical research
• Experience completing feasibility studies and recommendations for improving processes
• Knowledge of RPA or automation solutions to automate business processes
• Ability to evaluate effectiveness of automation solutions, including monitoring time, cost, and productivity savings
• DHS Suitability
• Master's degree

Nice If You Have:

• Experience with immigration or law enforcement mission areas
• Experience leading a team
• Knowledge of case management system backlog reduction optimization processes and technologies
• Ability to understand bond management concepts
• Possession of excellent verbal and written communication skills

Vetting:

Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client; DHS Suitability is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.