Clinical RN Care Coordinator

Here, it's different. Come join us.

Children's Hospital Colorado has defined and delivered pediatric healthcare excellence for more than 100 years.

Here, the nation's brightest nurses, physicians, scientists, researchers, therapists, and care providers are creating the future of child health. With an optimist's outlook, a trailblazing spirit, and a celebrated history, we're making new strides every day.

We've been Magnet-designated four times by the American Nurses Credentialing Center and are consistently recognized among the best of the best pediatric hospitals with #1 rankings in Colorado and the region by U.S. News & World Report.

As a national leader in pediatric care, we serve children and families from all over the nation. Our System of Care includes four pediatric hospitals, 11 specialty care centers, 1,300+ outreach clinics and more than 10,000 healthcare professionals representing the full spectrum of pediatric care specialties.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you, and motivate you to make a difference in the life of a child. Here, it's different.

The Clinical Care Coordinator is a Registered Nurse (RN) who manages a specific panel of patients identified as having rising risk or high risk. The Clinical Care Coordinator is involved in the coordination of care for a designated panel of patients across the continuum of care, as well as identify and monitor patients with rising risk. The Care Coordinator utilizes the nursing process and serves as the leader and driver of care coordination efforts for their panel of patients, in partnership with the multi-disciplinary team. The coordinator ensures that the care provided is patient and family centered, evidence-based, cost-effective, holistic in nature, and leads to better outcomes. The coordinator is responsible for partnering with the patient and family for seamless transitions in care between the hospital, home, school and community.

Department Name: Special Care Clinic
Job Status: Full-time
Shift: 9 hr shifts, 4x per week. Day off tbd. Opportunity to work hybrid after 6 months and outstanding performance.

Education: Bachelor of Science in Nursing (BSN)

Experience: Four years nursing experience (RN)

Certification(s):

• BLS/CPR from the American Heart Association with at least 6 months left before expiration is required upon hire.
• Achievement and maintenance of certification in one of the two categories:
  • Certified Case Manager (CCM) through the Commission for Case Manager Certification (CCMC), Accredited Case Manager (ACM) through the American Case Management Association (ACMA) or certification in Care Coordination and Transition Management (CCCTM) through the American Nurses Credentialing Center (ANCC).
    • A plan to obtain certification will need to be in place with the team member's direct leader within 6 months of hire with the expectation that the certification exam will be taken once all accrediting body eligibility requirements are met.
  • ANCC or Magnet approved clinical specialty certification inclusive of care coordination activities as approved by the Director of Patient Care Services.
    • A plan to obtain certification will need to be in place with the team member's direct leader within 6 months of hire with the expectation that the certification exam will be taken once all accrediting body eligibility requirements are met
• Successful completion of required internal Care Coordination training within six (6) months of hire or transition into role.

Licensure(s): Registered Nurse (RN) licensure in the state of Colorado is required.

Professional Membership(s): Active membership in a professional nursing or healthcare organization is required.

***This position may require a BLS certification from the American Heart Association. Click on the following link and enter your zip code to find an appropriate class near you. Please note BLS (CPR cards) from organizations other than American Heart Association, even if it says it is AHA approved, will not be accepted.***

http://ahainstructornetwork.americanheart.org/AHAECC/classConnector.jsp?pid=ahaecc.classconnector.home

{Enter the population specific care and essential functions for the job here.}

POPULATION SPECIFIC CARE

Neonate - <30 days

Infancy - >30 days to 1yr

Toddlers - >1yr to 3yrs

Pre-Schoolers - >3yrs to 5yrs

School age - >5yrs to 13yrs

Adolescent - >13yrs to 18yrs

Adult - >18yrs to 65yrs

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

1. Utilizes care coordination process by:

• assessing patient/family needs in hospital, home, school, or other community location
• establishing and implementing a care plan in partnership with the patient/family and multi-disciplinary team to proactively support the patient/family
• linking families to relevant community providers/services, home-based services, school-based services, parent support and advocacy groups
• documenting within the standardized care coordination tools and maintaining the Care Plan
• evaluating patient/family needs and outcomes to continuously update the Care Plan
• tracking care coordination interventions and outcomes.

1. Responsible for complex panel of patients supporting patients/families in their plan of care across all settings (hospital, home, school, community).
2. Serves as a point of contact, advocate, navigator, and informational resource for patient, family, care team, payers, and community resources. Facilitates related meetings as needed.
3. Collaborates with patients, families, and providers to influence, and enhance adherence to, an effective plan of care based on mutually developed goals in an environment that fosters shared decision making.
4. Assesses for patient/family needs in a comprehensive, holistic manner including identifying and addressing unmet medical, social, mental/behavioral health needs.
5. Uses reports to proactively manage care gaps, over/under utilization, understanding/compliance with Care Plan, and progress towards shared goals.
6. Provides education and coaching to patients and families to improve health literacy and work towards self-management of their health.
7. Collaborates with the patients/families to develop a relationship that supports open communication and creation of a care plan that supports the level of support desired by the patient/ family and will lead to optimal outcomes.
8. Facilitates patient access to appropriate providers as well as other care coordination support, including, but not limited to, medication acquisition and management, procedures/tests, appointments, and referrals.
9. Participates in practice transformation efforts that support improved care coordination across the continuum through sharing knowledge, acting as role models, and providing technical assistance.
10. Facilitates transitions in care between the hospital, home, school, and community and ensures that the child's optimal care outcomes are not impacted by the transition.
11. Participates in the development and revision of policies and procedures, as well as with quality improvement and research activities, impacting care for the designated patient population.
12. Participates in internal and external learning community and professional governance committees focused on care coordination or population health.

Ability to Perform Essential Functions of the Job

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.