District Administrative Manager
 SavATree | |
paid time off, paid holidays, sick time, tuition reimbursement, 401(k)
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 United States, California, Martinez | |
| 4991 Pacheco Boulevard (Show on map) | |
 Nov 04, 2024 | |
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Job Summary A member of the district management team; oversees all administrative processes, performance of the office managers, contributing to the branch meeting goals related to operational functionality, employee engagement, profitability, and customer satisfaction.
This position salary is $85K, plus benefits, PTO, and 401K. Job Description *District Admin Manager (Northern California)* *Purpose of the Role:* A member of the district management team; oversees all administrative processes, performance of the office managers, contributing to the branch meeting goals related to operational functionality, employee engagement, profitability, and customer satisfaction. *Essential Functions of the Role:* * Hire, terminate, supervise, and develop office management staff using employee engagement as the foundational management practice/culture, with the goal of a high performing team. * Provide customer service solutions, including answer phones, resolve complaints, retrieve and respond to phone and email messages, assist with payments, process authorizations. * Maintain the integrity of the database; act as database "gatekeeper." * Maintain office equipment, including phones, mobile devices, facsimile, copiers, printers and computers. * Oversee and assist sales support to Arborists with assistance from district admin team; residential arborist and residential arborist assistant relationships. * Obtain training in all office functions when required. * Promote and maintain a positive, neat working environment. * Administer special projects as assigned, oversee and/or delegate as required. * Manage In-House and Residential Accounts Receivable in accordance with company policy; review customer accounts regularly and provide status reports to District Manager, RVP's and Arborist. * Maintain personnel files and manage vacation and sick days taken, as well as other benefits. * Reconcile payroll hours weekly, process attendance sheets and post employee hours daily. * Manage Accounts Payable in accordance with company policy. * Oversee new hire and benefits administration for all employees in conjunction with Human Resources, including workers compensation, disability, unemployment and 401K. * Any other tasks deemed required by business needs and management. *What kind of person are we looking for? Someone with:* * A desire to learn and grow within the business and Arboricultural industry. * Excellent written and verbal communication skills, including excellent telephone manner and customer service skills. * Proficiency in Microsoft Office Suite, Internet and Database systems desired (we will train you on our programs) * Associate degree or higher (or equivalent work experience) and 2-5 years related experience in office management. * Demonstrated experience in leadership, management, and supervision of more than one staff * Demonstrated ability to plan and carry out projects with minimum direction. * Ability to work effectively with a diverse work group. * Must be authorized to lawfully work in the U.S. *Why you might love working here:* * We have lots of training opportunities and support continuing education in the industry * Team members work alongside some of the best trained and equipped teams in the industry, with an emphasis on quality and safety * We're collaborative, so team members have the ability to connect and collaborate with people who are experts in the field * We offer a competitive salary and benefits, including health, vision and dental, paid time off and paid holidays, 401(k) savings plan, Employee Assistance Program, continuing education reimbursement, and more! *Physical demands of this role:* * These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds. We want everyone to be able to identify and achieve their own version of success, which means giving each team member the room and opportunity to grow. To ensure that everyone has the best chance to succeed, we invest heavily in training and continuing education. We make it easy for you to reach out and get the help you need, even when it's from the other side of the country. This means actively fostering a collaborative culture where we come together to learn from each other and help each other succeed. We pride ourselves on creating an environment where each employee has the resources and opportunities to advance his or her career and become a go-to subject matter expert. *That's why we often say that when you work here, you thrive here.* *SavATree is an equal opportunity employer and a Drug Free Workplace* #sponsor | |