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Senior Resident Assistant

University of North Carolina School of the Arts
United States, North Carolina, Winston-Salem
1533 South Main Street (Show on map)
Nov 05, 2024
Senior Resident Assistant
Please see Special Instructions for more details.
This posting will be used to fill multiple positions. This is a TEMPORARY position.
The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, national guard or veteran status. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.
EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu
Posting Details
Position Information


Posting Type Student
Position Title Senior Resident Assistant
Position Number RESAST
Description of Responsibilities and Duties
Senior Resident Assistant Responsibilities
Leadership

  • Serve as a leader on the Resident Assistant team and within the UNCSA residential community and the greater UNCSA community.
  • Serve as a mentor and role model for RAs and other students.
  • Refer and encourage RAs and students to utilize academic and student support resources on campus.
  • Draw on personal experiences and training to assist their peers through the UNCSA experience.
  • Maintain professional standards of confidentiality with organizational or personal information.
  • Utilize critical thinking when making independent judgements and decisions.
  • Exhibit flexibility and adaptability to changing circumstances.
  • Collaborate with RAs, the College Life team, campus partners, and other student leaders to build community and address concerns.
  • Educate RAs and residents on campus policies and regulations and enforce within the residential communities.
  • Assist RAs and residents with resolving concerns or issues related to their residential experience.
  • Adhere to rules and stipulations of the Student Code of Conduct and Residential Policies and Community Standards.


Administration

  • Check UNCSA email account daily.
  • Employ clear communication skills and utilize multiple channels or means of communication to share information.
  • Maintain timely communication with professional staff, student staff, and campus partners.
  • Organize and maintain the Artist Village Office, RA Lounge and programming materials in a manner that supports RAs in completing their jobs effectively.
  • Inventory RA supplies as needed and update the College Life team on any materials or organizational needs of the RA staff.
  • Create and maintain the Resident Assistant On-Call calendar and update as changes are made throughout the academic year.
  • Meet with the Director of Residential Education and Housing twice a semester to discuss the SRA experience and provide feedback.
  • Meet with members of the UNCSA administration as needed to address student concerns regarding the residential student population.
  • Meet with the Student Body President and/or Student Government Association as needed to exchange ideas and concerns regarding the residential student population.
  • Meet with other student leaders or student groups as needed to develop residential learning experiences.
  • Attend weekly Resident Assistant team meetings, supervisor one-on-ones, community meetings, and/or committee meetings to remain informed about campus and residential issues.
  • Provide weekly SRA updates at the Resident Assistant team meeting.
  • Attend all scheduled Resident Assistant Training sessions and department functions.
  • Assist with opening and closing college residential communities each semester.
  • Assist RAs with facilitating Community Meetings at times designated by the Residential Education and Housing staff.
  • Manage and organize time, work commitments, and personal responsibilities effectively.
  • Complete Community Development Logs (CDLs) to reflect on your SRA experience and work within the residential community.
  • Complete Room Inventory Reports.
  • Conduct Health and Safety inspections of RA residential spaces.
  • Assist RAs with facilitating Roommate Contract Meetings for residents as necessary throughout the academic year.
  • Submit maintenance requests to document damages or facility issues in the residential communities.
  • Assist with student lockouts as necessary.
  • Submit reports as requested.
  • Assist with other duties as assigned by a Residential Education and Housing staff member.

Crisis Management

  • Participate in the on-call duty rotations (including weekends and some break periods) during your assigned shifts where you respond to resident needs, facilities concerns, and emergencies.
  • Respond to emergencies such as fire, floods, weather incidents, campus lockdown, power outages, etc. in accordance with the Resident Assistant Handbook and Resident Assistant Training.
  • Serve as a Responsible Employee, reporting all violations of the university policies, state and federal law, and cases of sexual misconduct, sexual assault, or sexual harassment to a supervisor.
  • Follow up with residents who are in crisis and/or have been confronted for policy violations when prompted by staff.
  • Assist with any fire alarms, fire drills, and fire safety education opportunities as requested by Residential Education and Housing staff.
  • Utilize appropriate referral skills for resident concerns and to support student success.
  • Submit Incident Reports (IRs) related to policy violations, student concerns, emergencies, etc.

Community Engagement

  • Demonstrate a commitment to creating a welcoming environment for all UNCSA students.
  • Participate in ongoing professional development to enhance understanding of social responsibility and foster a community that values the unique backgrounds and experiences of all individuals.
  • Support the Residential Education and Housing team in promoting a living and learning environment where every resident feels connected and valued.
  • Adhere to UNCSA's policy of maintaining a campus free from harassment and discrimination.
  • Maintain consistent contact with RAs and your residents to develop a positive living and learning community.
  • Develop a monthly College Life newsletter to provide updates about the residential experience and highlight SRA initiatives.
  • Create/Design and maintain a Resident Assistant Lounge Quick Tip Resource "bulletin board" as needed.
  • Support RAs in their implementation of passive and active residential programs and learning experiences.
  • Plan and coordinate a large-scale residential program in conjunction with the RA team once per semester including the Residential Education Program during Orientation.
  • Facilitate the coordination of College Life and RA traditional programs/events including, but not limited to, Holiday Socials, Winter Ball, RA Appreciation Week, End-of-Year Celebration, etc.
  • Assist RAs and residents with connecting to campus organizations and University events.
  • Assist the College Life Office with executing learning experiences for the residential community.

Staff Mentorship and Development

  • Get to know each RA through individual one-on-one meetings each semester.
  • Assist the College Life team in planning and facilitating Fall and Winter Resident Assistant Training.
  • Lead RA training sessions throughout the academic year as needed.
  • Assist in training RAs on crisis management and on-call duties and responsibilities.
  • Provide additional guidance and mentorship to new or first-time RAs.
  • Create door decorations for each RA at the beginning of each semester.
  • Organize community building and social activities for RAs and residents both passive and active programs.
  • Participate in the planning and implementation of the annual RA recruitment and selection process.

The Senior Resident Assistant is subject to specific expectations, which will be outlined in departmental and supervisor expectations, Senior Resident Assistant Contract, Housing and Dining Contract, Residential Community Standards, and the UNCSA College Handbook.
Minimum Job Qualifications

  • Completed a minimum of one (1) academic year as a Resident Assistant.
  • Must be enrolled as a student at UNCSA. Full time preferred.
  • Maintain a cumulative GPA of 2.0 or higher during the periods of employment.
  • Abide by the policies laid out in the UNCSA Student Handbook.
  • Have and maintain good student conduct standing including Title IX. Defined as not having an active sanction of judicial probation or higher as well as having no active sanctions from a case where they were found in violation of College Residential Community Standards or the College Student Handbook.
  • Reside in UNCSA housing in the assigned location for the duration of employment.
  • Maintain accountability for all assigned keys and One Card at all times.
  • Fulfill all position duties and responsibilities as stated in the SRA Position Description and SRA Contract.
  • Inform supervisor and Director of Residential Education & Housing of any social, community and/or extracurricular activities. Additional time commitments such as significant leadership opportunities and additional employment are secondary to the SRA position.
  • Receive formal approval from a supervisor and Director of Residential Education before engaging in any additional campus employment, off campus employment, internships, etc.

Time Commitment
Although the Senior Resident Assistant ( SRA) position cannot easily be translated into hours worked per day or per week due to the unique nature of the responsibilities, the position requires a genuine personal commitment and a firm understanding of the varying demands of the actual time involved. As such, the SRA must make an effort to maintain both an office and community presence a minimum of 15 hours per week. During such time, the SRA should be completing the following tasks:

  • Spend time getting to know residential students.
  • Build community with their assigned residents.
  • Have one-on-one conversations with RAs.
  • Host social and community building events for residents and RAs.
  • Address RA, resident, and/or community concerns.
  • Collaborate with RAs or College Life team on developing residential learning experiences.
  • Complete administrative tasks (rove schedule, bulletin boards/newsletters, door decorations, etc.)
  • Maintaining rotating weekend shifts at the Artist Village front desk
  • Serve in a duty rotation with fellow RA's

Additional Positions
The SRA is encouraged to participate in campus life and the Winston-Salem community; however, no commitment should interfere with responsibilities of being a successful student/artist or with the duties and responsibilities of the SRA position. The SRA is required to seek approval from their supervisor and Director of Residential Education before engaging in any additional time commitments outside of the SRA role including, but not limited to, campus leadership positions, additional employment, internships, etc. Some requests may not be honored if it is deemed the additional position requires significant time conflicts and/or is a potential conflict of interest with the SRA position. The College Life team in consultation with Human Resources will determine if an additional position is a conflict of interest. Additional opportunities with extensive time commitments outside of art/academic obligations will have significant impact on the SRA's wellbeing and ability to balance responsibilities within the SRA role. When conflicts arise between SRA responsibilities and non-academic work, SRA responsibilities take priority.
Remuneration and Benefits
Financial Benefits

  • Stipend: The Senior Resident Assistant will receive a $3500 stipend ($1750/semester), divided equally amongst pay periods ($350/month) falling within the dates of employment based on UNCSA's payroll schedule for 10 months. Work hours may vary from week to week.
  • Housing Assignment: The Senior Resident Assistant is provided flat housing rate of $4200. This SRA housing rate will be reviewed and potentially adjusted every two years. After the two years, we will consider increasing the SRA housing rate based on if the campus housing rate has increased for the previous or upcoming academic year.
  • Future rates will be updated here: https://www.uncsa.edu/mysa/current-students/services/tuition-and-fees/undergraduate-tuition-fees.aspx
  • Meal Plan: The SRA may choose from the following options: the 175-Meal Plan, the All-Access Meal Plan, or the option to not participate in a meal plan. If opting out of a meal plan, RAs are strongly encouraged to consult with Financial Aid to understand how this decision could potentially impact their financial aid package, as this may vary on a case-by-case basis.
  • Parking Permit: Residential Education and Housing owns a limited number of parking spaces near our residential communities. The SRA may be eligible to receive a parking permit for a reserved parking spot.
  • Note: These amounts are prorated if you are hired after the semester move-in date or vacate the position prior to the end of the Senior Resident Assistant Contract.

Please consult with the Office of Financial Aid to determine how the job compensation may impact your award package.
Non-Financial Benefits

  • Develop key leadership and communication skills employers are seeking.
  • Learn crisis management and effective confrontation skills.
  • Gain a group of teammates who become friends.
  • Work with a unique and dynamic group of artists/creators.
  • Professional development experiences through training and conferences.
  • Opportunity to meet and connect with campus administrators.


Term of Employment: Friday, August 1, 2025 - Sunday May 17, 2026 (Tentative end date)
Resident Assistant employment for the 2025-2026 academic year begins on Friday, August 1, 2025. The Senior RA must return to campus on Sunday, August 3, 2025 at 12:00PM. All RAs must be present for in-person training beginning tentatively on Monday, August 4, 2025 at 8:00 AM (Date is subject to be adjusted). Every RA is required to attend all in-person training sessions as well as complete online training after the start of employment and must complete all training assignments by the end of August 2025.

Blackout dates:
Your supervisor will provide a list of mandatory (Blackout) dates to the entire RA team. These are dates where you must be in attendance/participation as an RA is mandatory. Some examples of this are: Staff arrival and departure dates for Fall Resident Assistant Training (August), Residence Hall Opening (August), Winter Break Closing (December/January), Winter Resident Assistant Training/Opening (January), Spring Break Inspections (March), and Residence Hall Closing (May). Attendance and participation in these events is required, please communicate with the College Life team before making any travel arrangements.

The job conclusion date is Sunday, May 17, 2026 (Date is subject to be adjusted), after completion of all administrative tasks and being released by your supervisor.
School/Department Information
The Department of Residential Education & Housing cooperates with the campus at large to create a community environment conducive to personal and professional growth. Residential Education staff are available to serve as peer educators, administrators, resource persons, and counselors. Professional maintenance mechanics provide facilities support and maintain rapport with the students. The Team is dedicated to creating a safe, supportive and inclusive community for both a high school and college student population. We advocate for the enrichment of student artists' experiences by promoting self-awareness, providing healthy social opportunities, identifying resources for success, and presenting educational programs focused on developing lifelong skills. We strive to prepare a residential environment that gives all students an opportunity to be innovative, creative, and reach their fullest potential. We commit to proactively and efficiently addressing students' housing needs by creating a safe and healthy living environment. The Residential Education & Housing program at University North Carolina School of the Arts houses approximately 750 high school and college aged students.
Description of Work
Position Overview
The Senior Resident Assistant ( SRA) is a valued member of the College Life team and within the department of Residential Education and Housing who lives in the college residential community. The SRA is trained to provide support for the Resident Assistant team and our residents throughout the academic year. The SRA is responsible for developing and maintaining an atmosphere that promotes UNCSA's residential communities through excellence in arts/academic integration and personal development opportunities for Resident Assistants (RAs) and students. The SRA provides guidance and mentorship to the Resident Assistant team and supports RAs in their efforts to engage artist scholars in various aspects of their residential experience including, but not limited to, self-discovery, community development, intellectual engagement, health and wellness, and citizenship. The SRA assists the RAs with carrying out their duties and responsibilities, building community among the team, and building a sense of community for our residential population. The SRA serves as a liaison between Residential Education and Housing and other campus departments, advocating for the needs of residential students and the Resident Assistant program.
Work Schedule and Hours
Time Commitment
Although the Senior Resident Assistant ( SRA) position cannot easily be translated into hours worked per day or per week due to the unique nature of the responsibilities, the position requires a genuine personal commitment and a firm understanding of the varying demands of the actual time involved. As such, the SRA must make an effort to maintain both an office and community presence a minimum of 15 hours per week. During such time, the SRA should be completing the following tasks:

  • Spend time getting to know residential students.
  • Build community with their assigned residents.
  • Have one-on-one conversations with RAs.
  • Host social and community building events for residents and RAs.
  • Address RA, resident, and/or community concerns.
  • Collaborate with RAs or College Life team on developing residential learning experiences.
  • Complete administrative tasks (rove schedule, bulletin boards/newsletters, door decorations, etc.)
  • Maintaining rotating weekend shifts at the Artist Village front desk
  • Serve in a duty rotation with fellow RA's


Additional Positions
The SRA is encouraged to participate in campus life and the Winston-Salem community; however, no commitment should interfere with responsibilities of being a successful student/artist or with the duties and responsibilities of the SRA position. The SRA is required to seek approval from their supervisor and Director of Residential Education before engaging in any additional time commitments outside of the SRA role including, but not limited to, campus leadership positions, additional employment, internships, etc. Some requests may not be honored if it is deemed the additional position requires significant time conflicts and/or is a potential conflict of interest with the SRA position. The College Life team in consultation with Human Resources will determine if an additional position is a conflict of interest. Additional opportunities with extensive time commitments outside of art/academic obligations will have significant impact on the SRA's wellbeing and ability to balance responsibilities within the SRA role. When conflicts arise between SRA responsibilities and non-academic work, SRA responsibilities take priority.
Required Qualifications
Minimum Job Qualifications

  • Completed a minimum of one (1) academic year as a Resident Assistant.
  • Must be enrolled as a student at UNCSA. Full time preferred.
  • Maintain a cumulative GPA of 2.0 or higher during the periods of employment.
  • Abide by the policies laid out in the UNCSA Student Handbook.
  • Have and maintain good student conduct standing including Title IX. Defined as not having an active sanction of judicial probation or higher as well as having no active sanctions from a case where they were found in violation of College Residential Community Standards or the College Student Handbook.
  • Reside in UNCSA housing in the assigned location for the duration of employment.
  • Maintain accountability for all assigned keys and One Card at all times.
  • Fulfill all position duties and responsibilities as stated in the SRA Position Description and SRA Contract.
  • Inform supervisor and Director of Residential Education & Housing of any social, community and/or extracurricular activities. Additional time commitments such as significant leadership opportunities and additional employment are secondary to the SRA position.
  • Receive formal approval from a supervisor and Director of Residential Education before engaging in any additional campus employment, off campus employment, internships, etc.

Preferred Qualifications
Knowledge, Skills and Abilities
Physical Demands
Classification Code
Classification Title Senior Resident Assistant
Posting Detail Information


Posting Number
Open Date 11/05/2024
Close Date 01/13/2025
Salary $3500 (Stipend)
Recruitment Range
Open Until Filled Yes
Special Instructions to Applicants
This posting will be used to fill multiple positions. This is a TEMPORARY position.
The University of North Carolina School of the Arts is an equal opportunity and affirmative action employer and all qualified applicants are welcome to apply without regard to age, color, disability, gender, gender identity, gender expression, genetic information, national origin, race, religion, sex, sexual orientation, national guard or veteran status. The application must be completed in full detail (including work history) for your qualifications to be considered. Failure to complete the application process as required by state regulations will result in your application being rejected for the vacancy and you will not be considered for the position. The UNCSA participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Final candidates are subject to criminal background checks.
EEO Contact Information
Applicants needing assistance with the application process are asked to contact: suttonar@uncsa.edu

Supplemental Questions

Required fields are indicated with an asterisk (*).




  1. Please provide a list of allergies (including any dietary restrictions).

    (Open Ended Question)



  2. Please indicate your T-shirt size (unisex sizing) as we typically provide team shirts for RAs to wear during new student move-in.

    (Open Ended Question)




Documents Needed To Apply
Required Documents


Optional Documents

  1. Resume
  2. Cover Letter

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