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Patient Access Representative

University of California - Los Angeles Health
United States, California, Santa Monica
Nov 07, 2024
Description

As the Patient Access Representative, you will be responsible for:

  • Pre-registers, pre-admits, and admits patients by telephone and/or in person
  • Collection of accurate demographic information, review and interpretation of insurance benefits
  • Obtaining prior authorizations, cash collections, interaction with public assistance programs (i.e. Medi-Cal, CCS)
  • Implementation of Medicare requirements, interaction with physicians/office personnel as well as other hospital personnel (i.e., SDA, OPSU, nursing units)
  • Referral of appropriate cases to other internal and external sources to assist patients with discharge/post-hospital care
  • Interacting with hospital departments such as Utilization Review and Patient Business Services to ensure correct and timely reimbursement
Salary Range: $27.06-$35.70/hourly
Qualifications

We're seeking an exceptional, self-directed professional with:

  • Knowledge of State and Federal programs to ensure reimbursement from Medicare, Medi-Cal, CCS programs, out-of-state Medicaid, or other sponsoring agencies
  • Knowledge in the functional operations of third party payers and utilization review agencies to expeditiously coordinate follow-up
  • Working knowledge of third party payer verification terminology
  • Working knowledge of medical terminology to sufficiently identify various procedures to obtain optimum benefit information and
  • Ability to accurately and completely process payments and cash receipts
  • Ability to write concise, grammatically correct reports and correspondence
  • Ability to type 55 words per minute (WPM)
  • Proficient in basic math
  • Proficient in Microsoft Office Suite, specifically Excel, Word, and Outlook

Note: May be subject to test on qualifying skills

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