Practice Management Director Senior

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Job Description

The Capital Markets business at FIS is a $3bn high growth segment delivering leading edge solutions to the world's biggest Investment Banks, Asset Managers & Hedge Funds, Private Capital, Lending, Insurance and Risk Management firms.

The variety of projects is massive - more than 2,000 people are implementing 50+ products in 100+ countries from 40+ locations. We are deploying on premise solutions as well as public or private cloud and SaaS products. Overall, we are running ca. 5,000 projects every given day and every year we touch around 9,000 projects from a couple of days efforts to several thousand to meet or exceed our clients' objectives.

We are seeking a highly skilled Program Management Executive to lead & develop our growing Project Management Practice. The ideal candidate must have experience in setting up and driving a function that comprises a team of commercial Program & Project Managers.

• Responsible for driving adoption of best practice project management methodologies.
• Makes timely, informed decisions and communicates rationale with factual accuracy and clarity.
• Builds organizational structure to meet business as well as clients' goals and objectives.
• Analyzes management reports and implement strategies to improve overall project and project management performance.
• Identifies & drives transformational change in the Project Management Practice.
• Provides timely updates to the Division Executive on issues, mitigations and actions.
• Manages staff utilization, schedules and performance standards.
• Contributes to divisional revenue and forecasting objectives.
• Collaborates with other leaders throughout FIS - especially sales and business.
• Works with FIS talent acquisition to recruit people of high calibre and e embraces a high performance culture.
• Coaches, motivates and guides performance of others creating an effective team environment.
• Sets appropriate standards of behavior and leads by example, addresses performance and behavioral issues in a timely and professional manner and recognizes, appreciates and leverages strengths of others to accomplish company objectives.
• Establishes, maintains and fully utilizes a team of qualified professionals by recruiting ahead of needs & motivating staff to reach full potential.
• Actively contributes to FIS programs - especially around delivery acceleration and faster time-to-value.
• Understands and adheres to FIS policies and procedures, as well as governing laws and regulations.
• Adapts to changing business circumstances with appropriate actions and positive attitude.
• Drives employee engagement.
• Other related duties assigned as needed.

The successful candidate will have a transformational track record as a Program and Project Management Leader within a Professional Services Organization or Large Consulting Firm, ideally with experience in consulting within the financial services vertical. This leader will have proven ability to execute flawlessly and drive/motivate others to do the same.

Specific competencies and experiences include:

• Demonstrable experience of setting up a Project/Program Management function from scratch in a commercial environment.
• 20+ years of Project & Program Management in client-facing Financial Services roles.
• Track record of successful team management.
• Strong understanding of Fixed Fee engagements & their commercial implications.
• Strong commercial mind-set.
• Ability to troubleshoot over-running projects & programs.
• Demonstrable budget management experience for a project management function.
• Ability to understand data and communicate the impacts both to senior management and direct reports.
• Ability to make tough and quick decisions.
• Project management, productivity, planning, and workload management skills - strong focus on resourcing strategies.
• Pragmatic & timely approach to problem solving.
• Ability to coach and develop staff.
• Experience in working in a complex matrix environment.
• Demonstrable leadership, management, organizational, and team building skills.
• Ability to build relationships with C-level management, peers and others.
• Listening skills and ability to ensure open and candid two-way communication.
• Ability to expresses both facts and opinions clearly and concisely.
• Negotiation skills regarding complex issues.
• Ability to work well under pressure and keep emotions under control during difficult situations.
• Ability to attract talent.
• High level of energy and a personal style that engenders loyalty and trust among team members, at all levels within the organization.
• Creates a culture of continuous improvement.
• Broad knowledge of regulatory requirements, financial institution operations, and risk management.

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EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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