Release Manager

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

PM - ESPO Release Manager

We are seeking a talented and experienced PM to join our team. In this role, you will be responsible for overseeing the release management process for Microsoft's Learning and Development platform, ensuring the successful planning, coordination, and execution of training releases. You will work closely with cross-functional teams, to drive the delivery of high-quality project, program and training releases on time and within budget. If you are a proactive, organized, quality driven professional, we would love to have you join the team!

What you will do:

• Project manage operations timelines and process for milestones, ensuring business continuity and tracking deliverables to meet timelines. Identify timeline risks/blockers and collaborate with stakeholders to remove them.
• Manage cross-functional communications and collaborate with various team members to ensure comprehensive understanding of project requirements and tasks.
• Develop and maintain release management processes and procedures for Microsoft-based products and services, including program decks, project timelines, launch planning, testing, validating and documentation.
• Manage release schedules, timelines, and dependencies, identifying and mitigating risks and issues that may impact program delivery.
• Collaborate with stakeholder teams on the program launch project plan, identify all areas where training and/or documentation may be needed, proactively investigate and validate ways to include automation and AI wherever possible across the release management tool ecosystem.
• Conduct program audits and validation activities to ensure program alignment to the program policies and principles and ensure a world-class Learner experience.
• Coordinate post-release activities, such as release retrospectives, lessons learned sessions, and feedback collection, to drive continuous improvement and optimization of the release management process.
• Communicate release status, progress, and updates to stakeholders, including senior management, project teams, and external partners.
• Investigate escalations by performing root cause analysis, compile findings into a summary finding with PowerPoint slides, with links to the underlying data. Make recommendations to stakeholders on any changes needed including things like training, standard operating procedures (SOP) documentation, tools and/or processes.

What you will bring:

• Your excellent organizational, time management, and multitasking abilities, with the capacity to manage multiple projects simultaneously and prioritize tasks effectively.
• Exceptional communication, interpersonal, and leadership skills and cultural awareness, with the ability to build relationships, influence stakeholders, and resolve conflicts.
• Guidance, mentorship, and support to junior team members, fostering a culture of collaboration, learning, and professional development.
• Excellent collaboration skills, with the ability to collaborate cross-function and cross-team team.
• Ability to communicate ideas and collaborate effectively with team members, and stakeholders/clients in various formats including Excel, PowerPoint, Visio, spoken and written.
• The ability to work in a fast-paced environment with quick turnaround times and hard deadlines.
• Experience with managing multiple projects with tight time constraints.

Who you are:

• Detailed oriented. You can follow and create a process and maintain focus on all details to ensure quality execution.
• Well-rounded professional. You have amazing communication, time management, and organizational skills along with high EQ.
• Self-sufficient. You get stuff done, you are able to work with little direct supervision but know when to ask for help.
• Collaborative to the core. Demonstrated ability to work in a team environment, as a leader and member.
• Adaptable. Change happens at lightning speed; you are flexible, enjoy challenge, and get behind new ideas.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.