Director Information Technology (Office of Scholarships & Financial Aid)

Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Plan, organize and oversee the information technology support function for a campus unit. Includes the acquisition, installation and maintenance of hardware and software systems required to meet unit's information technology needs. Responsible for setting employee, determining organizational structure to meet those goals, assessing performance, providing feedback and recommending pay actions. This position will interact on a consistent basis with: unit senior management and staff, unit IT users/customers, OIT management and staff, IT directors in other units. This position typically will advise and counsel: unit senior management and staff, unit IT users/customers, OIT management and staff, IT directors in other units. This position will supervise: unit IT support team.

Job Duty 1 -
Direct unit IT support staff personnel to include staffing, formulation and assignment of goals, performance assessment and employee development.

Job Duty 2 -
Formulate unit IT budget and manage related expenditures.

Job Duty 3 -
Oversee ongoing review of unit information needs and formulate and implement plans required to meet those needs.

Job Duty 4 -
Coordinate/communicate unit IT plans, programs and activities with OIT as appropriate.

Job Duty 5 -
May serve as unit representative on campus-wide information technology advisory groups.

Job Duty 6 -
Perform other duties as assigned

Educational Requirements
Bachelor's Degree in Information Technology, Computer Science Computer Engineering or related discipline or equivalent combination of education and experience

Required Experience
Four to five years of job related experience

SKILLS
This job requires working knowledge of unit level information technology infrastructure including related software and hardware. Skills in strategic planning, budget formulation and management, management of technical professionals, oral and written communication, IT policy development and administration, project management, process engineering/reengineering, relational database administration and application of performance metrics is required.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: https://www.usg.edu/policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia (usg.edu).

This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Successful candidate must be able to pass a background check. Please visit: http://policylibrary.gatech.edu/employment/pre-employment-screening

Manage information technology support for the Office of Scholarships and Financial Aid which administers student financial assistance programs including scholarships, grants, loans and student work arrangements. Support services include new system testing, information processing operations and liaison with campus and external IT support organizations.

Lead and develop assigned staff.

Lead the efforts for automation with financial aid processing including but not limited to job scheduling, algorithmic packaging and budgeting.

Assess technologies and strategies for future projects.

Report writing and generation and validation of data.

Primary contact for the day-to-day problem resolution; responsible for awarding and delivery problems resolution, production quality control, and coordination of annual system maintenance.

This job requires working knowledge of information technology systems and service requirements associated with student financial aid management. Additionally, skills in supervision, project management, vendor relations, communications and customer service are required.