User Account Administrator

Benchmark Human Services has grown to become one of the most respected organizations in the country in the areas of intellectual and developmental disabilities (IDD) and behavioral health. We work with people at home, work, and in the community through residential, employment, crisis response, recovery, behavioral, children's services, and day services. Our corporate office is hiring a User Account Administrator to join our Accounting Team in Fort Wayne, IN.

User Account Administrator will manage users on corporate accounts, such as office supplies, medical supplies, credit cards, and corporate travel. Position will also assist management team in general accounting office duties, such as ordering copy paper, ordering accounting office supplies, and facilitating sending boxes to storage.

Since 1960, Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE - those we serve, our partners and vendors, and our employees, who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

Benefits:

• Health, dental, and vision insurance.
• Life insurance.
• Mileage reimbursement.
• Tuition reimbursement.
• Paid Time Off and Sick Time Pay.
• Flexible Spending Account (FSA).
• Advancement opportunities.
• 401k with company match.
• Employee discounts with various vendors.

Job Functions and Responsibilities:

• User Management: Creating, modifying, and deleting user accounts across various systems (e.g., software applications, travel booking platforms, credit card accounts).
• Access Control: Ensuring appropriate access levels for users, maintaining security protocols, and managing permissions.
• Account Maintenance: Regularly reviewing and updating account information to ensure accuracy and compliance with company policies.
• Support and Training: Assisting employees with account-related inquiries, troubleshooting issues, and providing training on how to use various systems.
• Reporting and Analytics: Generating reports on account usage, expenses, and trends to help inform decision-making.
• Policy Compliance: Ensuring that all account activities comply with organizational policies and procedures.
• Collaboration: Working with other departments to align account management processes with broader organizational goals.
• Vendor Liaison: Communicating with third-party vendors or service providers regarding account issues or changes.
• Comply with all standards to assure the health and safety of all individuals

Knowledge, Skills and Abilities:

• Versatility with Account Platforms: Familiarity with different platforms, or the ability to quickly learn and manage multiple online and website tools.
• Self-Starter: A proactive mindset; doesn't need micromanaged to stay on track.
• Problem-Solving Ability: Ability to troubleshoot and figure things out as they go.
• Strong Initiative: Taking charge of tasks without needing to wait for instructions-demonstrating drive and motivation to succeed.
• Communication Skills: Strong verbal and written communication skills required.

Qualifications:

• Minimum: high school diploma or GED
• Administrative experience preferred
• Proficiency in Microsoft Excel
  

We'd love to see your application! Apply online today at www.BenchmarkHS.com/Careers.

Benchmark Human Services is an EOE/AAP Employer. Veterans, women, and individuals with disabilities are encouraged to apply.

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