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Clinical Reviewer

Rogers Behavioral Health
vision insurance, tuition reimbursement, 401(k), retirement plan
United States, Wisconsin, Oconomowoc
Jan 23, 2025
Schedule: Tuesday - Saturday, 10:30 am - 7:00 pm with some flexibility on the Saturday hours.

The Clinical Reviewer receives and reviews prospective patient screening materials (to include admissions screening interview [ASI] and various internal or external records), delivers clinical/programmatic recommendations to department and division team members, collaborates with providers and performs other duties as directed by their supervisors.

Job Duties & Responsibilities

Clinical Recommendations:

  • Provide recommendations based on guidance from Medical Directors for prospective patients and their families.

  • Evaluate admission screenings and recommend appropriate programs, levels of care, and delivery modes.

  • Review admission materials, including interviews, transfer documentation, external provider records, and prior treatment summaries.

  • Demonstrate understanding of Rogers' treatment programs, inclusion/exclusion criteria, levels of care, and treatment delivery modes.

  • Communicate recommendations to team members, providers, and patients/families professionally and accurately.

Mandatory Reporting:

  • Implement knowledge of System policies and state laws for reporting suspected abuse or neglect.

  • Ensure compliance with mandatory reporting requirements across all locations.

Leadership in Clinical Processes:

  • Evaluate outcomes of departmental initiatives and refine review processes.

  • Assist with process development and participate in interdisciplinary meetings.

  • Facilitate communication and provide guidance to the team on clinical reasoning and recommendations.

Professional Communication:

  • Collaborate with departments and external agencies as needed.

  • Report and prioritize data effectively for immediate or postponed action.

  • Address and resolve problems with referents, patients, and team members calmly.

  • Maintain positive relationships with medical staff and providers for case communication.

Team Collaboration:

  • Support team development and educate Patient Access and Admissions teams.

  • Communicate respectfully and assertively with all personnel.

  • Promote a team-oriented approach to patient access and admissions.

Participation in Improvement Initiatives:

  • Engage in projects to improve skills and processes.
  • Apply Rogers Operating System (ROS) principles and participate in daily huddles.

  • Create and apply ROS projects for measurable improvements.

Regulatory Compliance:

  • Understand and apply Joint Commission and state regulations.

  • Educate self and others on compliance requirements for outpatient programs.

Safety and Emergency Protocols:

  • Maintain patient and facility safety by following System guidelines and emergency protocols.

  • Report safety concerns and incidents promptly.

Committee and Site Participation:

  • Attend site committees and actively contribute to discussions and improvement activities.

  • Demonstrate organizational skills and effective communication in meetings.

Additional Responsibilities:

  • Complete required training, orientation, and annual competencies.

  • Document accurately in patient medical records.

  • Participate in on-call rotation and assist with student/intern training if applicable.

  • Perform other duties as assigned while supporting the Mission and goals of the organization.

Additional Job Description:

Education/Training Requirements:

  • Master's Degree in Psychology, Nursing, Social Work, or related field, from an accredited school of Social Work, Professional Counseling, or Family Therapy with a minimum of two (2) years' experience in health care and at least two (2) years in a psychiatric setting, preferred.
  • Full, independent licensure as a Registered Nurse, Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW) or equivalent in state practicing, i.e., LPCC, LMHC.
  • Previous admitting triage experience required.
  • Attend all mandatory in-services and other in-services relevant to the position. Be responsible for all educational requirements and related obligations pertaining to the license of the program/unit license regulatory requirements governing the program(s).

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

  • Health, dental, and vision insurance coverage for you and your family
  • 401(k) retirement plan
  • Employee share program
  • Life/disability insurance
  • Flex spending accounts
  • Tuition reimbursement
  • Health and wellness program
  • Employee assistance program (EAP)

Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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