Public Safety Telecommunicator - Journey

The primary purpose of the Police Department is to support the University's core mission of teaching, research, and public service by providing comprehensive and professional police services. The Department's staff protects and serves the University community by enforcing the laws of North Carolina, policies of the University, preserving and optimizing resources and by maintaining an environment that fosters higher education and community-oriented service.

The primary purpose of a Police Telecommunicator is to operate the Telecommunications Office at the East Carolina University Police Department 24 hours a day, seven days a week. It is essential for the Telecommunicator to possess the ability to multi-task and to possess critical thinking skills during his or her shift. The Telecommunicator will monitor and operate all communication equipment, maintaining contact with all field personnel and other enforcement agencies by means of radios, telephone systems, computer terminals and face-to-face contact. This will keep the flow of communications between the general public, departmental employees, and other law enforcement agencies running smoothly and swiftly.

Candidates will work with a diversified community; communicate effectively with those who may be irate; make effective decisions in emergency life and death situations; prioritize calls and identify potential dangers; and work as a member of a team and interact favorably with all students, staff, faculty, and visitors. The selected candidate will be able to work 12-hour rotating shifts.

Candidate must undergo an extensive background investigation including, but not limited to psychological evaluation, medical exam, and drug screen.

Contingent upon availability of funds.

High School diploma and sufficient experience to demonstrate ability to work under pressure. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions.

Division of Criminal Information certification or the ability to achieve certification within 45 days of employment.

Division of Criminal Information certification or the ability to achieve certification within 45 days of employment.

East Carolina University is an equal opportunity and affirmative action employer who is committed to workforce success and cultivating a culture of care, belonging and opportunity for our faculty, staff and learners and all stakeholders. All qualified applicants will receive consideration for employment without regard to their race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, or veteran status.

Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.

If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.