Front Desk Liaison PT

Position Summary

The Salvation Army Duluth Corps provides case management, staffing, and life skills programming to Plover Place, a 24-unit permanent supportive housing program for single adults experiencing homelessness or at risk of homelessness. The Plover Place Front Desk Liaison fields incoming calls, controls building access, and provides clerical support.

$18.65/hour, 29 hours/week

Essential Functions (approximate time spent)

• Assist callers and respond to information requests. (50%)
• Control building access and greet, assist, and direct all building visitors. (20%)
• Perform administrative and clerical support tasks. (10%)
• Provide instructional guidance to participants completing paperwork as needed. (10%)
• Assist with seasonal and special projects and events. (10%)

Education and Experience

• High School diploma or equivalent required.
• Must pass background checks.
• Must have at least one year of experience with the target population served.

Competencies

• Flexible interpersonal and communication skills.
• Good organizational skills and attention to detail.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty and diligence.
• Proficient using PC, Microsoft Office, and standard office equipment required.

Working Conditions

• Mostly sedentary work, sitting for long periods and working on a computer.
• Must be able to occasionally lift 30 pounds.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to communicate clearly in English, and work in person and on the phone

Supervisory Responsibilities

None.

Travel Requirements

None.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by the supervisor.