Clerical Support Assistant II - ACS

Denver Health
tuition reimbursement, retirement plan
United States, Colorado, Denver
777 Bannock Street (Show on map)
Nov 21, 2024
We are recruiting for a motivated Clerical Support Assistant II - ACS to join our team! We are here for life's journey. Where is your life journey taking you? Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all: Humanity in action, Triumph in hardship, Transformation in health. Department ACS-CHS Grants Funded Job Summary Under minimal supervision, provides clerical and administrative support for the department. Provides excellent customer service, answers telephones, and is a clerical support to staff. Performs clerical duties such as word processing, entering data for reports, preparing PowerPoint presentations, maintaining departmental files, and other similar duties. Attends departmental meetings, takes minutes and produces minutes in draft and final form. Assists in record keeping and general operations of the office. Assists in research through data collection as assigned. Essential Functions: Acts as the point of contact for receiving information/calls from internal and external customers/service providers to maintain office equipment/supplies, maintenance, environmental services, etc. and notifies the appropriate personnel. (15%) Promptly responds to e-mail and voicemail no later than the end of the business day (15%) Works as a liaison with IT team to troubleshoot issues, manage phone tree. (15%) Compiles, transcribes and distributes minutes of meetings. (15%) Assists in the development and maintenance of department website. (15%) Arranges for the repair and maintenance of office equipment. (15%) Cllects and enters data in spreadsheets and databases for monthly reports. (10%) Education: High School Diploma or GED Required Work Experience: 1-3 years One year of healthcare or professional clerical experience required Required Licenses: Knowledge, Skills and Abilities: Excellent verbal and written communication skills Excellent interpersonal human relation skills Possesses excellent customer service skills Ability to multi-task and handle a high volume of tasks at one time Ability to work independently and be self-directed Skilled in organization and setting priorities Ability to use scheduling systems and coordinate meetings Ability to maintain adequate levels of office supplies Ability to compile, transcribe, distribute meeting minutes Proficient in data entry into spreadsheets and databases. Ability to create charts and graphs Knowledge of medical terminology Good troubleshooting and problem-solving skills Skilled at coordinating office services such as records management, moves, housekeeping, and maintenance Shift Days (United States of America) Work Type Regular Salary $22.48 - $30.41 / hr Benefits Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans Free RTD EcoPass (public transportation) On-site employee fitness center and wellness classes Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education & development opportunities including career pathways and coaching Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer Our Values Respect Belonging Accountability Transparency All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation. As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE). Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion Applicants will be considered until the position is filled.