Planner/Scheduler I

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential. At Benchmark, your work is purpose-driven, enabling you to create a positive impact on the world and make your career truly meaningful. You'll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

Summary:
The Planner/Scheduler I loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and
expedites/resolves issues that delay schedules. Prior experience with an EMS/CM OEM or electronics manufacturing.

Responsibilities:
* Act as a key contact for receipt and entry of new orders, change orders and net change analysis from customers
* Perform material and capacity analysis, work with Supply Chain Analyst to assist in establishing a production schedule for each order, and communicate/resolve issues related to discrepancies between the requested and promised due date.
* Acknowledge promised delivery date to customer and assist Supply Chain Analyst in resolution of issues related to discrepancies between the requested and promised due date
* Process component and non-inventory order entries and invoices as needed
* Contribute to planning functions and may make recommendations and/or decisions to support the Supply Chain Analyst
* Communicate forecast and production schedule changes to Master Planner and Supply Chain supervisor
* Analyze potential impact of forecast and production schedule changes on component procurement and production volume
* Monitor material status on upcoming orders; Flag and release orders as daily release schedule is defined
* Monitor all orders to assure timely completion to promise date and escalate/resolve issues that may prevent timely delivery of orders
* Work with Production, Product Engineering, Kit pull, Shipping, and Purchasing for any issues related to priorities, holds, throughput or capacity issues, part shortages, or engineering changes on released orders
* May participate on the Customer Team as the Planning Dept. representative to support department and business unit
* Assist Supply Chain Management or Supply Chain Analyst, as needed, regarding development of or changes to Planning or Scheduling processes
* Provide input or analysis to management of WIP, Finished Goods, and Component inventory levels in accordance with the Supply Chain Analyst
* Work with Project Management, as assigned, to process project orders, track orders to completion, analyze project costs, and prepare and process project invoicing and closing
* Work with Finance to investigate and resolve Accounts Receivable issues
* All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

Other information:
* Demonstrate understanding of the extended process of order receipt and entry, material procurement, order release, assembly, shipment and invoice payment
* Understanding of Enterprise Resource Planning (ERP) tools (Baan or equivalent) as they apply to the position
* Effective decision making skills as it relates to providing direction to the manufacturing floor and assigning priorities to meet customer goals and objectives
* Understanding of the extended process of return debits and credits, return receipt and routing generation, Process Feedback System (PFS) entry and order release, return/project cost analysis and return/project invoicing and shipment
* Exercise discretion when representing the company in supply chain related decisions
* Effective planning, analytical, problem solving and organizational skills
* Ability to handle returned product following all appropriate handling and ESD guidelines
* Effective oral and written communication skills.
* Demonstrate confidentiality and the ability to represent the company in a professional manner
* Participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
* See job analysis forms for specific stressors of the job

* 4 year degree preferred or equivalent combination of education and experience as approved by executive management
* 2-4+ years of experience in planning and scheduling

Education: 4 year degree preferred

Geographical Location: New Hampshire : Nashua

Physical Location: Nashua, NH

Shift: Shift 1

Work Schedule: M-F 0800-1700

Full Time

Export Control: This job position may include access to controlled information or technology covered under applicable U.S. export control laws. As such, employment for this job position may be contingent on either verification that an applicant falls under the definition of a "U.S. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status)or on the Company timely obtaining any necessary export license required under federal laws. The Company evaluates such export license situations on a case-by-case basis and may decline to proceed with a job applicant in its sole discretion since export license applications can take many weeks to be processed.

In our innovative environment, you'll work with cutting-edge technology, leading the way in engineering design and delivering world-class manufacturing services for products that make a real difference in the lives of others. At Benchmark, your career is more than just a job. It's an opportunity to be part of something bigger, where your work matters and helps shape a brighter future for everyone. Together, we will achieve extraordinary things.

Benchmark is an equal opportunity employer. We are bringing together a diverse workforce with unique talents, life experiences, cultures, and perspectives to promote an innovative, collaborative, and creative place to work. If you need assistance or an accommodation due to a disability, please email us at careers@bench.com.