E-Commerce Sales Operations Manager

Staffmark Group
$51.00-$51.00
paid time off, paid holidays, 401(k)
United States, New Jersey, Ridgefield Park
Nov 22, 2024
Job Title: E-Commerce Sales Operations Manager Location: Ridgefield Park, NJ. Pay Rate Range: 51hr - 51hr Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Ridgefield Park, NJ. Top Skill Sets Required: E-commerce Analytics Sales Strategy Responsibilities: Lead the operational execution of the e-commerce sales strategy that delivers value to customers, results in increased sales, and creates a better overall customer experience. Effectively leverages data to identify the largest areas of opportunity to increase traffic, click-through rate, conversion, average order value, and customer satisfaction. Efficiently and effectively manage third-party teams to ensure we achieve expected service levels at an efficient cost while also creating redundancy. Work with training and content teams to ensure agents have an effective understanding of our and the competition's products. Provide governance to third-party service vendors; ensure adherence to policies and procedures. Own a regular analysis cadence for customer engagement reasons and track key performance metrics. Requirements: Bachelor's Degree with 5+ years of directly related experience in sales or service network operations Experience leading sales functions for an e-commerce, retail, or consumer electronics company. Project and program management expertise. Team/People management, including day-to-day coaching. Preferred Qualifications: Demonstrated competency in persuasive communication skills using both oral and written modes for internal and external personnel at all management and staff organizational levels to obtain critical project decisions. Plan, organize, and prioritize multiple complex assignments and projects. The ability to lead a team of employees to a common goal. Ability to work in a team environment in order to achieve personal and project team goals and to complete projects within established time frames. Ability to motivate large groups of team members to achieve above and beyond their current capability. Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K and Paid Time Off plus more! The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off. After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.