Director, Compliance
 JLL | |
remote work
| |
 United States, Illinois, Chicago | |
| 200 East Randolph Street (Show on map) | |
 Nov 23, 2024 | |
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We are looking for a Global Investigations Case Manager for our Ethics & Compliance function.
About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! We are seeking a Global Investigations Case Manager with superior data analytics skills to join our team. The ideal candidate will possess a meticulous attention to detail and leverage their investigatory expertise and data analytics skills to enhance our investigation processes and uncover critical insights. Role Purpose This position will play a central role in JLL's global ethics investigations and reporting program, triaging all new reports, providing guidance to local teams, driving ongoing investigations and corrective actions to closure, anti- retaliation assurance and reporting out to senior management. You will contribute to global Ethics & Compliance initiatives. Your will initiate and lead improvement projects to increase efficiency of our system, tools and processes globally.You will be based in Chicago and comfortable with a hybrid work schedule, balancing both in-office and remote work. We offer to the right candidate an opportunity to realize their potential in bringing this new role to the highest standards in the industry, gain exposure to a broad range of risks, and make a real impact on the company's compliance risk management program. What this job involves: Review, triage, and assign incoming cases, assessing risks and escalating as appropriate Develop and implement standardized processes and procedures for global investigators, ensuring they stay current with best practices and emerging trends Responsible for extracting and analyzing data from large datasets, applying advanced data analytics techniques, and clearly labeling the results to identify trends, patterns, and anomalies. Apply advanced data analytics techniques to identify trends, patterns, and anomalies in large datasets Create and maintain quality control measures for investigation methodologies Produce comprehensive reports on global investigation performance and outcomes Collaborate with internal stakeholders to optimize investigation efficiency and effectiveness Assist with investigation process and platform design enhancements, ensuring consistent reporting standards and data quality assurance Track open investigations, ensuring proper process and case closure documentation Coordinate anti-retaliation framework and monitor closed cases for timely corrective actions and potential retaliation signs Provide support and guidance to local Legal & Compliance and HR teams managing cases Assist with design and delivery of relevant training programs for Ethics & Compliance and Investigations teams Analyze reporting metrics to identify trends and emerging risks, preparing reports for senior management, Audit Committee, and public disclosure Work independently and collaboratively on improvement initiatives and time-sensitive investigations Provide support for various Global Ethics & Compliance initiatives and projects Sounds like you? The ideal candidate will be required to have: Experience in managing or conducting employment, ethics or internal audit investigations in corporate settings Demonstrated expertise in data analytics, with the ability to extract meaningful insights from complex datasets Exceptional attention to detail, critical for maintaining investigation integrity and accuracy In-depth knowledge of employment law, corporate ethics, and/or relevant regulatory frameworks Advanced skills in data analysis tools and statistical methods Superior written and verbal communication abilities Proven capacity to manage multiple high-stakes investigations Significant experience using global case management platform Demonstrated ability to exercise independent judgment, work effectively on cross-regional and cross-functional teams, and manage multiple projects simultaneously in a dynamic and complex environment. Excellent interpersonal and communication skills; a confident presenter who inspires confidence of colleagues and senior stakeholders Champion of ethics and integrity, trustworthy and having excellent analytical and problem-solving skills Team oriented, with a track record of building collaborative and productive relationships and comfortable working with matrix reporting Proficient in Microsoft Office Suite (Word, PowerPoint and Excel etc.) Outstanding command of English required, other languages preferable What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you... Position is based in JLL's Corporate Office in Chicago. Apply today at jll.com/careers. | |