User Systems Coordinator, Hospital Communications (Norfolk or Harrisonburg VA)

Sentara
paid time off, tuition reimbursement, 401(k), 403(b)
United States, Virginia, Harrisonburg
Nov 23, 2024
City/State Harrisonburg, VA Overview Work Shift First (Days) (United States of America) The User Systems Coordinator is responsible for maintaining system integrity as well as for planning and developing methods to apply current process technology to additional customer uses. This position works with the IT contact person in the design and testing of system customizations for solving system problems and enhancing system usefulness. Create, analyze and maintain reports used to balance, monitor, and manage system interfaces. Prepare reports to be used by management to evaluate the performance of the department to ensure quality, efficiency, and effectiveness of processes. Assist in the development, implementation, maintenance, and improvement of systems processes and policies and procedures. Act as a liaison between the department and IT to identify opportunities for improvement with systems, policies and procedures, and training. Maintain security for all systems along and programs utilized by designated department. 5 years experience working with the department's software packages. Thorough knowledge of databases, and applicable policies and procedures, monitor system problems and errors to support designated department goals and objectives. Bachelor's degree or 4 years related experience accepted. Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! Keywords: Talroo-Allied Health, Monster, Indeed Job Summary The User Systems Coordinator is responsible for maintaining system integrity as well as for planning and developing methods to apply current process technology to additional customer uses. This position works with the IT contact person in the design and testing of system customizations for solving system problems and enhancing system usefulness. Create, analyze and maintain reports used to balance, monitor, and manage system interfaces. Prepare reports to be used by management to evaluate the performance of the department to ensure quality, efficiency, and effectiveness of processes. Assist in the development, implementation, maintenance, and improvement of systems processes and policies and procedures. Act as a liaison between the department and IT to identify opportunities for improvement with systems, policies and procedures, and training. Maintain security for all systems along and programs utilized by designated department. 5 years experience working with the department's software packages. Thorough knowledge of databases, and applicable policies and procedures, monitor system problems and errors to support designated department goals and objectives. Bachelor's degree or 4 years related experience accepted. Qualifications: BLD - Bachelor's Level Degree (Required) Related experience Skills Communication, Complex Problem Solving, Coordination, Judgment and Decision Making, Microsoft Access, Microsoft Office, Technology/Computer Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.