New

Communications Coordinator

City of Allen
$22.82 - $33.10 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan, bonuses, hybrid
United States, Texas, Allen
Mar 17, 2026
DESCRIPTION Hiring Range: $1,825.96 - $2,236.88 Biweekly Full Range: $1,825.96 - $2,647.79 Biweekly This posting may close at any time once a sufficient number of applications have been received. Join the City of Allen-a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play. Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence." At the City of Allen, our employees bring the PRIDE values to life: People First- Prioritizing others Respect- Treating everyone with courtesy and dignity Integrity- Serving with honesty and trust Deliver- Following through and exceeding expectations Excel- Driving innovation and continuous improvement We do Work that MATTERS! Join a team that servesourcommunity and makes a real impact every day. Learn more about the City of Allen at allentx.gov. Under supervision of the Public and Media Relations Office, this position assists with updating City websites, creating social media content, developing materials for print and digital newsletters, and supporting other communication projects. This position does not provide direction to other employees. ESSENTIAL JOB FUNCTIONS The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Write clear and captivating copy for use across various communication platforms. Assist with day-to-day updates to the City's website, ensuring accuracy, clarity and adherence to ADA standards. Conduct web audits to identify outdated information and suggest improvements for a better user experience. Create, schedule and post engaging social media content that highlights City events, services and initiatives. Monitor social media channels for public interaction, responding to inquiries or comments in a timely and professional manner. Develop materials for print and digital newsletters. Operates under the City of Allen's core values of People First, Respect, Integrity, Deliver and Excel. JOB REQUIREMENTS Education and Experience: Work requires broad knowledge in a general professional or technical field. Education and experience that provide the necessary knowledge and skills may also be considered, but a typical way to qualify is by obtaining: High School Diploma or equivalent with 9 year experience in communication, marketing or related field preferred. Associates Degree with 5 years experience in communication, marketing or related field preferred. Bachelor's degree with 1 year of experience in communication, marketing or related field preferred. Conditions of Employment: Safe driving record andValid Texas Driver's License Clear criminal background check and pre-employment drug screen Supervision Exercised: General Supervision: Work is normally reviewed upon completion, with occasional spot checks while in process, to ensure accuracy, timeliness, and conformance to established standards; autonomy is granted at the service or program level; work is subject to general and departmental policies, procedures, and guidelines. Hours/Work Schedule: This is a full-time non-exempt position with benefits. Monday - Friday, 8:00 am - 5:00 pm. Some hybrid work permitted after 6 months of employment. Schedule maybe modified if department needs arise. May be required to work overtime if needed. Physical Demands and Work Environment: This position is classified assedentaryand requires the physical ability to perform the essential functions of the role. Reasonable accommodations may be made to enable individuals to perform these functions. Typical physical demands include: Primarily sitting, with occasional walking or standing to access files or office areas Occasional bending, reaching, or stretching to retrieve materials or supplies Lifting or carrying items weighing up to 10-15 pounds, such as files or office supplies Frequent use of hands and fingers for typing, filing, copying, and operating office equipment Adequate vision and hearing to review documents and effectively communicate with staff and the public Work is primarily performed in an office setting, with occasional work outside the office during programs, meetings, or special events. The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. SUPPLEMENTAL INFORMATION Knowledge of: Website content management systems. UX (User Experience) best practices. Variety of social media platforms. Email marketing platforms. City and department management policies and procedures. Basic graphic design software (Canva, Adobe, etc.) Modern office practices, procedures, and equipment Skills in: Crafting excellent written communication across various mediums, including print, websites, and social media. Effective oral and written communications. Organize, prioritize, track, and manage multiple projects, assignments, and tasks. Identify and resolve problems in a timely manner. Work well within a team and in group problem-solving situations; use reason even when dealing with emotional topics. Developing empathetic, user-focused messages Identifying process improvements that enhance user experiences. Operating a computer utilizing a variety of business software Experience with journalistic writing, including AP Style, is preferred. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as needed. The City of Allen is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, national origin, sex, religion, age, disability, genetic information, or military status in employment or in the provision of services. The City of Allen participates in the federal e-Verify program to confirm the employment eligibility of all new hires. All applicants must be legally authorized to work in the United States.