Accounts Receivable Analyst- Hybrid

Ingersoll Rand
life insurance, paid time off, 401(k)
United States, Illinois, Quincy
Feb 03, 2025
Accounts Receivable Analyst- Hybrid BH Job ID: 1805 SF Job Req ID: 11942 Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Job Title: Accounts Receivables Analyst Location: Quincy, IL About Us Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future. Job Overview The successful candidate will take ownership in managing an accounts receivable portfolio of diversified customers for Ingersoll Rand locations served by the Davidson, NC shared service center. An essential element of this role will include building effective customer relationships and collaborating with internal and external business partners to maximize collections. Responsibilities Responsible for using available collection software tools (Getpaid) to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO). Manage domestic and/or international accounts receivable accounts by analyzing, identifying, and reporting problem accounts. Monitor past due customer accounts, contact customers, and resolve issues that may delay timely payment. Initiate contact with customers who have delayed payments and finding out reasons for delays is also part of their role Identify issues for escalation and request credit holds. Responsible for developing and maintaining business relationships with customers and sales office personnel. Responsible for customer account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required. Ensures timely and accurate responses to customer inquiries, documentation issues, billing errors, payment application errors, disputes, program changes, and new sale requests/opportunities. Requirements Bachelor's or associate's in finance, Accounting, or other Business degree preferred. 1-3 years' experience in finance or customer service, collections preferred. Must possess excellent interpersonal skills with the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers. Must possess strong organizational skills with the ability to multi-task and to plan work/tasks daily, weekly, and monthly. This individual must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is necessary. This individual must embrace change and be willing to work as a change agent to continually improve the collections process. PC literacy and basic Microsoft Office literacy required. Core Competencies Financial Literacy and Accounting Principles: A strong foundation in financial literacy and accounting practices is crucial. Understand general accounting procedures, billing processes, and financial reporting to accurately track invoices, record payments, and manage the accounts receivable Attention to Detail and Accuracy: Meticulously review financial records, including invoices, payments, and reconciliations. Attention to detail ensures accuracy, minimizes errors, and maintains compliance with financial standards. Technological Proficiency: In the digital age, familiarity with accounts receivable software, proficiency in spreadsheet programs (such as Microsoft Excel), and adaptability to new financial technologies are essential. Analytical Thinking: Interpret complex financial data, recognize patterns, and make informed decisions. Analytical abilities help identify discrepancies and optimize processes. Customer Service Skills: Effective communication with customers, especially when handling overdue accounts, is vital. Diplomacy and empathy contribute to successful collection Preferences Strong math aptitude with attention to detail and accuracy. Strong customer service and general office experience preferred. SAP/Oracle experience preferred. Excellent written and oral communication skills required. Travel & Work Arrangements/Requirements Hybrid Pay Range The pay range for this role is $45,000-$50,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location. What we Offer Our benefits - location dependent (car, annual leave allowance, pension etc), but ALWAYS include Shares options At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond. Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com. TO APPLY : Please apply via our website Ingersoll Rand Careers by March 2025 in order to be considered for this position. APPLY NOW CURRENT EMPLOYEES: Please log into our system to apply