Experience Designer II

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

What you'll be doing...

As part of Verizon's Experience Design team, you'll have the chance to impact one of the largest consumer presences in America, supporting millions of daily customer interactions across an omnichannel ecosystem and a growing consumer product portfolio. With global offices and hybrid work environments, the team is assembling the brightest designers, design strategists, and product managers to collaborate with cross-disciplinary teams, shaping the future of the customer experience.

The Product Design Team works to create new products and improve existing ones that impact the customer experience. The team partners with product owners to shape vision and experiences through designing, supporting, and enhancing digital and physical products (home connectivity, entertainment applications, and wearable accessories).

As an Experience Designer II, you will envision, create, and maintain end-to-end customer activities for various consumer-facing products and services. Additionally, you will work within existing processes to help solve well-defined problems, producing sound, effective design solutions while collaborating with the team to develop new ideas. By working with partners in product, technology, and business, you will gain professional experience while growing your skills.

• Understanding and applying patterns from the Verizon Design System to create a consistent user experience.

• Thoroughly exploring, refining, and documenting the design solutions.

• Actively exploring user context, and engaging in target user activities when possible.

• Participating in insight-gathering activities (informal or formal, primary or secondary) and creating design solutions that leverage user insights.

• Actively researching competitive products, industry trends, and topics.

• Staying updated on Verizon's business, strategy, and organizational structure.

• Effectively designing solutions within Verizon's business context and revenue model.

• Maintaining a working knowledge of UI standards for common platforms (iOS, Android, Web).

• Working within Verizon's front-end and back-end technology constraints and capabilities.

• Giving and receiving constructive feedback.

• Participate in identifying appropriate design problems and opportunities within a brief.

• Generating multiple credible design solutions with guidance.

• Managing time appropriately aligned to team objectives and projects.

What we're looking for...

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience with common design software (Figma, Adobe, etc.).

Even better if you have one or more of the following:

• Bachelor's or Master's degree in Design.

• Portfolio of professional work.

• Experience with Agile software delivery environments.

• Contributed to multiple design programs or shipped products with a large user base.

• Contributed to overall product success.

• Experience with Fortune 500 organizational environments

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.