Business Support Specialist II

University Stores

As part of the fiscal team, the Business Support Specialist II performs a variety of independent, specialized business support duties within Accounts Payable for the University Bookstores (for all four campuses). This position processes invoices and credits and ensures utilization of available discounts on purchases. The position is also responsible for sorting and reviewing daily mail correspondence, as well as matching, scanning and reviewing AP documentation. This position must also provide customer service by answering questions via phone and email from various parties, including store employees, students, and vendors. This position requires attention to detail and the ability to multitask, prioritize, and follow up.

Essential Functions

• Accurately verify and process approximately 15,000 invoices and credit memos totaling approximately $15M annually.
• Pay close attention to detail, monitor discount and margin opportunities, and research and resolve discrepancies in purchase orders, invoices, and payments.
• Monitor back charge activity which involves sending emails to suppliers requesting payment and following up on as necessary to ensure collection.
• When possible, reduce invoice processing time by reviewing and recommending A/P procedures for automating invoices vs. the time-consuming process of printing invoices, sorting them alphabetically, and then reviewing the hard copy when performing the three-way matching process.
• Receive student, parent, counselor calls and emails regarding bookstore billings (for all four campuses). Research and resolve questions concerning accounts.
• Performs other job-related duties as assigned.
  

8:00 am - 5:00 pm, Monday - Friday

An Associate's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

• Demonstrated understanding of and experience working with invoices, credits, purchase orders, terms and billing procedures.
• Prior computer experience working with office software, including spreadsheets and databases.
• Prior experience within retail accounting is helpful.
• Analytical and decision making experience ideal.
• Possess outstanding communication skills, including both written and verbal.
• Ability to work with others in a positive and professional manner.
  

Salary Range: $21.00 - $25.00 hourly

Grade: GGS-007

University Title: Business Support Specialist II

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.