Specialist, Gas Eng Technology Operations

Overview

Responsibilities

• Plan and execute various project management activities.
• Create and edit required documents for Gas technology projects (business requirements, business process designs, vendor statements of work, etc.) with high-level attention to detail.
• Manage support tickets from intake through resolution providing timely updates to end users.
• Provide end user training support.
• Support project testing and defect remediation process.
• Adhere to productivity procedures and produce high-quality project deliverables and results.
• Strive to continuously improve performance.
• Provide status reports on budget and schedule as needed to Project Specialist and Project Manager.
• Attend project meetings as needed and help to ensure successful conclusions and proper closeouts.
• Willingness to continuously support the team and remain flexible to changes in related assignments and project activities required.
• Perform other related tasks and assignments as required.

Qualifications

• Bachelor's Degree in Engineering, Business or related field and 2 years' full time relevant work experience or
• Associate's Degree in Engineering, Business or related field and 4 years' full time relevant work experience or
• High School Diploma/GED and 6 years' full time relevant work experience.

• Experience in project management or related discipline (i.e., task, change &/or risk management). Required
• Must be able to exercise independent judgment and possess the ability to render sound business decisions.
• Required
• Must possess superior oral, written and presentation communication skills and be able to effectively interact with customers, support staff, subordinates and various levels of management. Required
• Must have experience with Microsoft Office (PowerPoint, Excel, Word). Required
• Experience in training development and/or facilitation. Preferred
• Knowledge of the gas transmission and distribution systems and associated procedures, specifications and regulations is preferred. Preferred
• Knowledge of the various processes, forms and computer systems used by Gas Engineering and Operations.
• Preferred
• Experience with project management software/systems.
• Preferred

• Well organized, detail oriented and flexible to handle multiple assignments
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Ability to work within tight timeframes and meet strict deadlines

• Driver's License Required

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to travel within Company service territory as needed.
• Must be able to attend various meetings at non-Company locations