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Library Information Specialist

University of Missouri-Columbia
parental leave, paid time off
United States, Missouri, Columbia
801 Conley Avenue (Show on map)
Nov 27, 2024
Hiring Department

Library Research & Information Services

Job Description

This position provides frontline library services to a diverse population of users at the Checkout and Information Desk during afternoon/evenings and Sundays. Functionally supervises student assistants.

Key Job Duties include:

  • Checks out / checks in books, journals, equipment, and other circulating library materials to library users.
  • Assists library users via phone, email or in-person with basic reference questions, policy inquiries, procedural questions, and inquiries about their library account. Knows how and when to refer questions as appropriate.
  • Co-supervises student workers in consultation with the Head of Circulation and the Night and Weekend Supervisor.
  • Provides support for library print and electronic reserve services.
  • Processes incoming and returning materials from MU campus libraries, UM Libraries, and other MOBIUS libraries.
  • Assists with borrowing cards applications; issue cards as appropriate.
  • Opens/Closes the Checkout and Information Desk if needed, including set up of the circulation computers. May provide back-up to work different shifts, including night and/or weekend hours.
  • Provides assistance as needed with Hold Shelf tasks, equipment tasks (Ellis and DST equipment), Pickup Lockers, and problem book management.
  • Performs other duties as assigned.
Shift

Sundays: 10:00am-7:00pm; Mon-Thu: 1:00pm-10:00pm;

Minimum Qualifications

High school diploma or equivalent and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary

Preferred Qualifications

  • Bachelor's degree or an equivalent combination of education and experience.
  • Six months of library experience. Directly related education or training may be substituted for experience.
  • Supervisory experience.
  • Excellent verbal and written communication skills; Ability to explain issues clearly and work to satisfactorily resolve problems.
  • Strong interpersonal and customer service skills. Ability to work with others collaboratively and respectfully.
  • Ability to exercise discretion and judgment including handling confidential patron information.
  • Competence using computer software and equipment.
  • This position requires some physical stamina and involves moving materials and related physical actions part of the workday. Must be able to move fully loaded book trucks (at least 200 lbs.). Must be able to read call numbers on books located on shelves at ground level and up to nine feet in height and where lighting is diminished; ladders and footstools are available.
Anticipated Hiring Range

Salary Range: $14.51 to $16.00 per hour

Grade: GGS-006

University Title: Library Information Specialist

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Application Materials

Online application, cover letter, resume, references on request.

Community Information

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen cultural festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Values Commitment

We value the uniqueness of every individual and strive to ensure each person's success. Contributions from individuals with diverse backgrounds, experiences and perspectives promote intellectual pluralism and enable us to achieve the excellence that we seek in learning, research and engagement. This commitment makes our university a better place to work, learn and innovate.

In your application materials, please discuss your experiences and expertise that support these values and enrich our missions of teaching, research, and engagement.

Equal Employment Opportunity

The University of Missouri System is an Equal Opportunity Employer. Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status, or any other status protected by applicable state or federal law. This policy applies to all employment decisions including, but not limited to, recruiting, hiring, training, promotions, pay practices, benefits, disciplinary actions and terminations. For more information, visit https://www.umsystem.edu/ums/hr/eeo or call the Director of Employee and Labor Relations at 573-882-2146.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.

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