Academic Advisor I (In-person)

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

• Generous Time Off:Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Personal Leave:Relax with 12 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.
• Tuition Coverage:Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions:ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

Embry-Riddle Aeronautical University recognizes the value of diversity and is dedicated to fostering a positive climate in which all students, faculty, and staff are encouraged in their professional, social, and intellectual pursuits. Embry-Riddle is committed to providingequal employment opportunityand affirmative action for qualified individuals. The University does not tolerate discrimination on the basis of race, creed, color, religion, national origin, gender, sexual orientation, age, gender identity, genetic information, disability, protected veteran status, or any other status protected by federal, state, or local law.

Opportunity:

Join the Aviation and Aerospace vanguard!

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that's at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.

Job Description: Embry-Riddle Aeronautical University - Worldwide is currently accepting applications for Academic Advisor Level I. Academic Advisors counsel students on all aspects of their academic career including degree planning, academic policies, program changes, transferring credits, and completing graduation requirements. Academic Advisors are expected to communicate with students proactively via telephone and email in order to promote student retention and maintain a high level of customer service. An Academic Advisor must be able to work independently and help students make decisions to reach their academic goals.

Job Roles and Responsibilities Include:

• Counseling students in regards to degree curriculums, academic regulations, procedures, policies, interpretation of the evaluation, program changes, transfer credit, advanced standing and graduation requirements
• Monitoring student progress from the time of admission throughout graduation and during specific academic terms to provide guidance and assistance to students if they are having any issues
• Providing students with information about career opportunities available through the pursuit of the different degrees, minors, certificates and specializations
• Developing personalized degree maps and suggested degree plans to counsel and assist students with course planning
• Counseling students on capstone projects and/or portfolios
• Serving as the liaison between the student and the Financial Aid Office, Veterans' Affairs, the Bookstore, Student Accounting, the Registrar and numerous other departments
• Promoting institutional aid initiatives and scholarships available to eligible students
• Utilizing University resources to help assess and resolve student issues
• Collecting research and data on student trends pertaining to retention and academic success
• Conducting detailed analyses of student academic records
• Assisting with coverage of student files when needed due to extended advisor personal leave

Please note: This position is in-person located in Daytona Beach, Fl. This position is not remote or hybrid.

Required Qualifications:

• Bachelor's degree in Education, Academic Counseling/Advising, or a related field
• 1-3 years of work-related experience

Required Knowledge, Skills, Abilities:

• Analytical skills with an in depth knowledge of information systems and technical expertise with Microsoft Suite operating systems and Internet end-user applications.
• Excellent verbal and written communication skills with the ability to communicate with all levels of staff, students and faculty
• Provide excellent customer service to students, co-workers, staff, faculty and other constituents
• Maintain cooperative working relationships with supervisor/manager and other staff members at all times
• Good organizational skills
• Ability to learn new things and keep up with the pace of changing technology
• Ability to investigate, problem solve and take corrective action
• Tactfully handle difficult situations and maintain composure under pressure