Branch Manager

Fireside Hearth and Home (FHH) is looking for a Branch Manager in Greenville SC.

Fireside Hearth & Home is the world's largest and leading fireplace installing distributor and retail dealer in North America and a subsidiary of Hearth & Home Technologies - the largest manufacturer of fireplace products and an HNI Corporation operating company. Fireside is a team of 400+ hearth experts located across 6 regions, 12 states and 29 branches across the USA. Check us out at www.fireside.com.

The Branch Manager is responsible for the profitability, safety, installations and service of the branch and promotes teamwork among the members, subcontractors, builder customers, homeowner customers and vendors. The Branch Manager is expected to perform all duties with the highest level of customer service, professionalism, safety and integrity.

Key Responsibilities:

• Communicates essential business information to all members on a need to know basis
• Receives and resolves escalated customer issues - delegates responsibilities for quick resolution
• Responsible for working capital [inventory, A/R], performs quarterly inventory audits, and resolves open Customer A/R issues caused by incomplete or unsatisfactory quality issues
• Achieve Branch financial and strategic goals by managing labor cost, capacity planning and overall G&A expenses.
• Responsible for accurate labor charges being approved on all paperwork
• Responsible for Daily paperwork flow [Pick tickets & work orders] to Regional Operations Office administration for processing.

Qualifications:

• Candidates should possess good verbal and written communication skills.
• Must have the ability to build relationships with internal and external customers.
• Must be computer literate
• Must have excellent organizational skills, attention to detail
• Must have problem-solving capabilities and excellent customer service skills.
• Must have the ability to multi-task and to interact effectively.
• Must be able to drive a forklift
• Should have knowledge of hearth products including limitations, installation requirements, FHH policies and local building codes.

• Bachelor's Degree in business administration or an operations-related or construction -related field and a minimum of 3-5 years of work experience in the hearth or construction industry including managing others; or equivalent combination of education and experience.

• Gas Piping License
• General Contractors License

About Working for Hearth & Home Technologies

Hearth & Home Technologies is a part of the Residential Building Products segment of HNI Corporation (NYSE: HNI). We are the world's leading manufacturer and marketer ofhearth products, which include a full array of gas, electric, wood, and pellet-burning fireplaces, inserts, stoves, facing and accessories.

Since 1951, Fireside Hearth & Home has been making the fireplace selection and installation process easy by offering the best sales and service experience possible. We are fireplace experts focused on the latest trends, technologies, and brands to offer you the best solutions. Apply today!

In addition to your salary, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision Insurance, Health Savings Account, Disability Benefits, Life Insurance, Paid Time Off and Holidays, and Retirement Benefits). Hearth & Home Technologies benefits only apply to employees. Our company endeavors to make www.hearthnhome.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 952-985-6000 or via email at [emailprotected]. The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).