Operational Software Engineer

CWT is one of the world's leading digital travel management companies and as a Business-to-Business-for-Employees (B2B4E) travel management platform, companies and governments rely on us to keep their people connected - anywhere, anytime, anyhow - and across six continents, we provide their employees with innovative technology and an efficient, safe and secure travel experience.

Our Technology division was formed to lead our CWT 3.0 digital transformation strategy. With a team of highly skilled and experienced individuals, they deliver and manage efficient, quality, and innovative travel technology solutions and technology services for CWT and its customers worldwide

Position Overview

Responsible for working within development and engineering teams to automate software delivery and infrastructure deployments, enable engineering best practices, and enable more frequent, higher-quality code deployments. Works on moderate to complex tasks in support of one or more projects that require a singular area of expertise. Works as a project team member with engineering members, or independently on small projects

Position Description

• Respond to and troubleshoot incidents, ensuring quick resolution and minimal downtime.
• Work closely with development, operations, and QA teams to foster a culture of collaboration and shared responsibility.
• Provide support and guidance to development teams on best practices for infrastructure and deployment.
• Maintain Issue documentation and support the system.
• Responsible for infrastructure upgrades and patches.
• Works effectively within a given development framework (scrum, kanban, SDLC, etc).
• Participates in sprint/project planning and performs estimates as necessary.
• Integrates test automation frameworks.
• Document requirements, specifications, and solutions as needed.
• Design, implement, and maintain CI/CD pipelines to automate the build, test, and deployment processes.
• Collaborate with development teams to ensure code is delivered reliably and efficiently.
• Maintain and improve the scalability, security, and efficiency of our infrastructure.
• Implement monitoring and logging solutions to ensure the health and performance of applications and infrastructure.
• Implement security best practices in the development and deployment processes.
• Ensure compliance with industry standards and regulations.
• Identify opportunities for automation and implement scripts or tools to streamline repetitive tasks.
• Continuously evaluate and integrate new technologies to enhance automation capabilities.

#LI-hybrid

Position Requirements

Experience & Education:

• Bachelor's degree in programming/systems, computer science, oranotherrelated field. Or equivalent work experience
• 3 yearsof programming/scripting experiencewith moderate depth of knowledge.
• Experience working in applications,systems,or IT operations.
• Experience in using servicenow for issue/Release management
• Experience with automation tools such as Jenkins
• Experience with version control systems such as Git

Languages

• Ability to communicate effectively in English, bothwritten and verbal
• Software development/scripting skills in languages such as Java, Python, Perl, Bash, and Ruby

Knowledge,skills, and abilities (KSAs)

• Ability to work in flexible shifts like off working hours/weekends.
• Comfort with frequent, incremental code, testing, and deployment
• Overall Linux and Windows knowledge
• General networking knowledge - firewalls, VPNs, proxies & Load balancers
• Knowledge of an agile team environment and process.
• Requires working knowledge of two or more programming languages.
• Strong problem-solving skills and the ability to troubleshoot complex issues in a distributed system.
• Strong teamwork and collaboration skills.
• Self-motivated and independent learner
• Effective communication skills.
• Ability to handle multiple projects.
• Adaptability and willingness to learn new technologies and tools.
• Strong understanding of CI/CD concepts and tools (Jenkins, GitLab CI, etc.).
• Knowledge of cloud platforms (AWS, Azure, GCP) and hybrid cloud environments.

Desirable: Travel and finance domain knowledge is not mandatory but preferred Sabre and Amadeus are not mandatory but preferred

Because this position is directly with our United States Federal Government client, the United States government requires that the successful candidate be a US Citizen. Authorization to work in the US is not sufficient for this position. Additionally, you will be subject to a company and government background investigation including a criminal history and credit record review.

To the extent, this position enables access to traveler personal identifiable information (PII) as defined by the U.S. Government or vital trust data as defined by CWT, then the individual is required to adhere to all government-required and/or company-mandated information security policies and regulations. The individual is also required to take all Information Security and Privacy Act training required by the Government and/or company. The individual is required to safeguard any such information in the event of any improper disclosure to company officials in accordance with applicable information security policies or regulations.

CWT is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to TalentAcquisitonAmericas@mycwt.com. In your email, please include a description of the specific accommodation you are requesting and a description of the position for which you are applying.