Customer Pickup Coordinator - Shawnee Mission, KS

YOUR OPPORTUNITY

We have an exciting Customer Pickup Coordinator opportunity in our Merriam, Kansas office. The Customer Pickup Coordinator plays a vital role in facilitating the smooth operation of transportation logistics between our plant shipping office and our valued customers. The primary responsibility of this role is to act as a liaison between the customer's logistics/transportation team and our shipping offices, ensuring efficient communication and coordination of pickup appointments and carrier information.

ABOUT US

At Seaboard Foods, we create the most sought-after pork. A top U.S. pork producer/processor and leading exporter to 30+ countries, we are committed to bringing excellence to the table, seeking a better way to produce wholesome pork and connect every step between our farms and family tables. More than 5,400 employees in five states work on our farms, feed mills, and processing plant to produce Prairie Fresh pork, ensuring the well-being of our animals, the environment, our employees, and the communities we call home. We are a Fortune 500 employer, recently nominated by the Business Journal as one of the "Best Places to Work", representing our dynamic culture, where our employees can contribute and understand why they matter.

RESPONSIBILITIES

• Act as the primary point of contact for communication between the customer's logistics/transportation team and our plant shipping offices.
• Interface with customers to obtain carrier and trailer information, including Estimated Time of Arrival (ETA), for scheduled pickups.
• Process and tender Customer Pickup loads for progression.
• Maintain accurate records of Load Plan Times, carrier information, and ETA updates.
• Address any concerns or issues related to Load Plan Times or carrier information promptly and effectively.
• Provide exceptional customer service by promptly responding to inquiries and providing updates on pickup appointments and shipment status.

CORE COMPETENCIES FOR SUCCESS IN ALL ROLES: instills trust, communicates effectively, action-oriented, ensures accountability, and drives results.

CRITICAL COMPETENCIES TO BE SUCCESSFUL IN THIS ROLE: Communicates effectively and balances stakeholders

QUALIFICATIONS

• Preferred Bilingual - English and Spanish for verbal and written communication
• Proficiency with Microsoft suite including Outlook, Word, Excel
• Effective written and oral communication skills
• Good time management skills
• Experience with the transportation and shipping industry
• Attention to detail

SCHEDULE

• Schedule: Monday - Friday 8:00am - 5:00pm

WHY SEABOARD FOODS?

• Medical, vision & dental benefits upon hire
• 401K with company match
• Paid Time Off & Company Holidays
• Wellness Program
• Tuition reimbursement
• Employee pork purchase program

For a complete list of our benefits please visit our career site:

https://www.seaboardfoods.com/careers/why-sbf/

Seaboard Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, protected veterans' status, status as a disabled individual, or any other status protected by law.