Associate Rep Quality Control Completion

CenterPoint Energy
paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Houston
Jan 10, 2025
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. Job Summary This position measures and monitors conformance with pipeline and electric requirements as well as company policies to maximize public safety and mitigate risks associated with utility operations. The quality control specialist is responsible for confirming utility operational risks, their mitigation plans, evaluating utility process safety culture, gathering data to measure operational controls, executing quality assurance test plans, and completing utility work order completions to ensure accurate financial and geospatial mapping postings. Additionally, this position will perform document quality review of records associated with utility installation, operations, and maintenance; evaluating the effectiveness of work order management processes. This position is responsible for supporting continuous improvement projects within the Utility Operations. Essential Functions Completes work order completion processes; prioritize and track issues through resolution including communication of results to key stakeholders Completes contract service invoice review and payment processing for some utility work types and regions. Creates and analyzes reports to verify accuracy and timeliness of work order origination, completion and error reporting including 60-90-120-day, Retirement, Unitization, and CWIP reports. Conducts systematic record audits to ensure company records are accurate and complete; recommends improvements to record management systems and/or work order processes to ensure the integrity of company records. Works with operations to make necessary adjustments and corrections to incorrect work orders. Performs Quality Assurance Testing to ensure compliance with company policies. Identifies improvements to policies and procedures and effectively communicates these ideas to management. Assists in data compilation for government audits. Education Description Requires a bachelor's degree from an accredited college or university. In lieu of a degree, will consider a combination of education and utility related experience totaling four (4) years, where each year of applicable college = 1 year and each year of applicable work experience = 0.5 year. Experience in lieu of education is in addition to the Experience requirements. Preferred Education: ASQ Certified Auditor or Lean Six Sigma Green Belt Certification Experience Requires a minimum of 1-2 years of gas or electric distribution experience, including 1 years working with the SAP managing work orders and running list edits Preferred Experience: * Use of corporate systems including but not limited to SAP, FileNet, ServiceHub, ERSI * Use of data analytic software and data visualization software like PowerBi and Tableau * Use of statistical techniques and algorithms We want you to know Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Diversity, Equity and Inclusion CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. What we bring to you Competitive pay Paid training Benefits eligibility begins on your first day Transit subsidies Flexible work schedule, paid holidays and paid time off Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston Professional growth and development programs including tuition reimbursement 401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution Job Type:Full Time Posting Start Date: 01/10/2025 Posting End Date: 01/24/2025 This contractor and subcontractor shall abide by the requirements of 41 CFR * 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. #LI-CNP