Talent Acquisition Assistant

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Lakewood Regional Support

Our regional support center provides resources to our hotels for multiple areas including Human Resources, Engineering, Purchasing, Accounting, Security, Group Reservations, Guest Contact Center, Information Technology, Laundry and Communications.

Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; youll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every rolefrom Guest Services to Finance, Culinary to IToffers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match
• Paid Sick Days, Vacation, and Holidays, Paid Bereavement
• Pet Insurance and Paid Pet Bereavement
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Team Member Hotel Rates, other discounts, perks and more
• Many of our Leadership positions are bonus eligible

What Were Looking For:

As the first point of contact for the Career Center, the Talent Acquisition Assistant plays a vital role in creating a welcoming and professional environment for applicants and team members. This position is responsible for managing the general applicant area ensuring a smooth and organized work flow. The ideal candidate is organized, approachable and passionate about helping others succeed.

Who You Are:

• Dedicated to delivering outstanding service experiences, anticipating needs, and exceeding expectations.
• A proactive and organized professional, adept at managing multiple priorities while consistently meeting deadlines
• Self-motivated with a proven ability to take initiative, delivering exceptional results without supervision
• Team-focused collaborator who thrives in dynamic environments, fostering positive relationships to achieve shared goals
• A continuously curious individual with a strong desire to learn and grow in the Human Resources discipline.
• Veterans and military spouses encouraged to apply.

What Youll Do:

• Greet and assist applicants, team members and other visitors, with a guest-first approach, ensuring every interaction is positive and helpful.
• Manage incoming calls and emails, providing accurate information or routing inquiries to the appropriate team member.
• Assist in the processing of job applications and on-boarding paperwork through Workday (Loews applicant tracking system) to include password resets.
• Conduct bag checks to uphold the safety standards and ensure compliance with hotel policies.
• Manage visitor access ensuring points of entry are secured according to safety protocols and visitors are in authorized areas.
• Other administrative duties to include electronic and paper file management, oversight of general office equipment, managing supply inventory, creating collateral and disseminating information.
• Provide administrative support for new hire orientations, to include welcome packets, team member IDs and new hire paperwork as well as other Talent Acquisition events such as job fairs or hiring events.
• Maintain a clean and welcoming reception area to create a positive first impression for all visitors.
• Handle sensitive information with confidentiality and professionalism.
• Performs other duties as required to support the successful operation of the HR office and other hotel activities.

Your Experience Includes:

• High school diploma or equivalent.
• Professional work experience in a customer service role that includes performing administrative duties.
• Proficient in Microsoft Word, Excel and PowerPoint and/or applications within the Microsoft Office suite.
• Ability to operate general office equipment to include scanners, copiers and printers.
• Experience with Workday, or other HR systems, preferred but not required.
• Bilingual abilities in English and Spanish or Creole, preferred.