Sr Service Rep - Fort Wayne, IN
 Lincare Holdings | |
company vehicle
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 United States, Indiana, Fort Wayne | |
 Jan 13, 2025 | |
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The Sr Service Rep performs equipment set ups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated.
* Complete equipment orientation checklists for new equipment and other necessary paperwork as required for new patient set up * Instruct patient in the safe and proper use of equipment * Make oxygen deliveries (cylinder and concentrator) and equipment checks on a daily route as determined by patient base and routing system * Deliveries may include refilling reservoirs with liquid oxygen from a van mounted tank * Perform minor equipment repairs and preventative maintenance on equipment both in the home and at the center * For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee * Responsible for equipment maintenance per schedule recommended by the manufacturer * Maintain company vehicle in clean and orderly manner * Make daily inspections and complete proper paperwork * Maintain established preventative maintenance schedule * Clean rental equipment when returned to the center in accordance with policies and procedures * Maintain cleanliness and organization of warehouse/storage area * Follow FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing * Follow policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning * Work as on-call service representative evenings and weekends on an as scheduled basis * Frequency is determined by the center size and the number of employees available to share in the responsibility * Must respond in a timely manner and record information on Service Call Report * May serve as a backup to other employees for vacation, illness, and other periods of absenteeism * Overtime may be required * Act as group leader for service representatives * Oversee warehouse operations #DD | |