Administrative Support Manager

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JOB DESCRIPTION AND POSITION REQUIREMENTS:

The Administrative Support Manager is a full-time exempt staff position within the School of Behavioral Sciences and Education. The position oversees the administrative activities of multiple areas; establishes priorities; develops, executes, and assesses processes and procedures; solves problems and approves completed work; prepares, controls, and manages budget; maintains budget expenditures and approves financial transactions; plans, publicizes, and coordinates special events; assists and collaborates with other units and staff to achieve unit goals; compiles and analyzes data for a variety of reports, grants, contracts, and programs. The successful candidate will contribute to our efforts to create a welcoming and inclusive learning environment for students, faculty, and staff.

Responsibilities: The primary responsibility of the Administrative Support Manager:

• Lead staff members, including hiring, development, and performance management

• Oversee the administrative processes for a unit or multiple offices, establish and assign priorities, oversee workflows, ensure schedules are maintained and deadlines are met, and develop procedures to ensure operational effectiveness

• Manage budgets for assigned areas; approve expenditures, prepare financial and operational reports, and partner with financial offices to plan and forecast short and long-range budgets

• Implement unit-wide projects/initiatives including recommending action steps, leading communication plans, contributing to goals and objectives, and assessing effectiveness

• Direct and coordinate facility usage including room reservations, building access, and safety policies; serve as liaison with OPP to communicate facility needs

• Plan, lead, and direct activities related to event management; develop itineraries, budgets, objectives, and assessment procedures

• Collaborate with internal unit and University-wide offices to ensure compliance related to areas of safety, health, risk management, and records; interpret and enforce adherence to administrative and academic policies

• Coordinate human resources administration activities including form processing, payroll transactions, and employee record maintenance; provide input and recommendations related to staffing needs for assigned area

• Oversee the collection and analysis of data or information to be used in reports, unit communications, and proposals

• Coordinate unit or department wide processes such as hiring, promotion and tenure, and faculty searches; ensure documents are accurate and complete and deadlines are met; translate policies and best practices into unit specific procedures

• Represent the Department with both internal and external stakeholders and strategically foster relationships

• Interview, train, and direct the work of other support staff, students, and wage payroll personnel

• Use data driven assessment to identify areas of improvement, optimize operational effectiveness, and make recommendations to leadership on process and procedure changes

• Provide input into the unit's strategic plan and long-term initiatives; identify growth opportunities

Qualifications: To be considered for this position, the candidate must have a minimum of an associate's degree and 8+ years of relevant experience includes 3+ years of supervisory experience, or an equivalent.

Application Process: To apply for the Administrative Support Manager position at Penn State Harrisburg, please visit Penn State's Human Resources website hr.psu.edu/careers and submit the following documents:

• Cover Letter: A cover letter is required and should address the candidate's interest in the position and alignment with Penn State Harrisburg's values.

• Resume: A complete resume is required and should highlight the candidate's education and experience.

• Professional References: Candidates must submit a list of three professional references with contact information.

• Review of applications will begin immediately and continue until the position is filled. For additional questions, please contact Dr. Raffy Luquis, Interim Director of the School of Behavioral Sciences and Education, at orl100@psu.edu.

The Pennsylvania State University is committed to and accountable for advancing diversity, equity, inclusion, and sustainability in all of its forms. We embrace individual uniqueness, foster a culture of inclusion that supports both broad and specific diversity initiatives, leverage the educational and institutional benefits of diversity in society and nature, and engage all individuals to help them thrive. We value inclusion as a core strength and an essential element of our public service mission.

Likewise, the School of Behavioral Sciences and Education is committed to attracting and retaining a diverse workforce. We believe diversity benefits and enriches students, staff, and faculty within our school. We are dedicated to building and sustaining an equitable, inclusive, and welcoming teaching and learning environment where cultural diversity is valued and celebrated.

The salary range for this position, including all possible grades is:

Salary Structure - additional information on Penn State's job and salary structure.

CAMPUS SECURITY CRIME STATISTICS: