Sales Experience Manager - The Cosmopolitan

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Sales Experience Manager is responsible for overseeing the planning and execution of site inspections and company-hosted special events for the Sales Department, with the goal of securing future group business through function space and food & beverage events.

You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.

THE DAY-TO-DAY:

• Strategically plan and execute site inspections for Sales Managers & Directors, aimed at securing group business. This includes creating site agendas, communicating with clients and internal departments, offering creative input, and serving as the on-site contact for clients while ensuring adherence to budget based on group qualification
• Oversee the planning and execution of on-site familiarization trips, collaborating with internal teams, sister properties, and external vendors to highlight the key benefits of MGM Resorts while managing a reasonable budget
• Manage the department's travel budget and coordinate offsite client events, including securing venues, negotiating vendor contracts, providing creative direction for gifting and decor, and ensuring accurate representation of MGM Resorts
• Provide strategic input and collaborate with the Corporate Sales COE on company-wide sales initiatives, including sales events, corporate-hosted familiarization trips, tradeshows, conferences, and GSO-hosted client incentive trips
• Contribute to the research, development, evaluation, and implementation of new products, services, technologies, and processes to enhance MGM Resorts' competitive position and anticipate evolving customer needs in the dynamic hospitality and gaming industry
• Offer creative direction in the development of sales presentations, site guides, sales videos, and other marketing materials to ensure proper representation of the assigned property
• Oversee gift inventory and processes, including sourcing client gifts, managing inventory, and donating excess items, all while staying within the department's gifting budget

THE IDEAL CANDIDATE:

• Bachelor's Degree or equivalent experience
• One (1) year of previous relevant experience in Hospitality, Customer Services or Sales
• Previous Sales or Event Planning experience working in a similar hotel/resort setting
• Marketing or design experience and proficiency in Adobe InDesign
• Ability to negotiate vendor agreements
• Experience with Amadeus, Word, Excel, PowerPoint, Outlook
• Possess excellent written, verbal and interpersonal communication skills
• Able to effectively communicate in English, in both written and verbal forms
• Organizational skills to function effectively under time constraints, within established deadlines and attention to detail
• Able to frequently move freely throughout the convention center, sit for long periods and withstand various activities
• Professional appearance and demeanor

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our Cosmopolitan employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11930

Are you ready to JOIN THE SHOW? Apply today!