Oncology Triage Nurse

Overview
Nexus Health is looking for an experienced Nurse to join our team as an On-Site Triage Registered Nurse. Working the front lines of patient interaction, this individual will help guide our patients, answer clinical questions, and gather more information for our physicians so changes or adaptations to current regimens happen in a timely manner. While a current or pending OCN certification is preferred, a nurse with high level triage experience and strong assessment skills will find success in this role.

Job Scope: A telephone triage nurse assesses patient needs over the telephone, collaborates with a physician or qualified staff member to meet those needs, then documents all elements of care in the patient's medical record. The telephone triage nurse will accurately identify patients with high-risk conditions and will direct care to the appropriate resources if they cannot be managed by the nurse and/or within the clinic. Under general supervision, provides professional nursing care for patients adhering to national and organizational standards and guidelines for specialty care and scope of practice per state licensing board. Must recognize physical, psychological, and spiritual aspects of care and participates in company-wide quality initiatives. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.

Our Benefits:

When you feel supported, both from a health and financial wellness perspective, you have the energy and motivation to make good things happen - whether it is caring for patients, caring for yourself and your family, or giving back to your community. That's why Nexus Health offers a full suite of competitive benefits that support your physical, mental, and financial well-being. From health and wellness programs to retirement education and plans, we give you the tools to make great choices for your health and financial wellbeing now and in the future.

For benefit-eligible employees who work 20 hours or greater, we proudly offer the following:

• Medical, Dental, Vision, Life and Disability
• HSA and Flexible Spending Accounts
• Critical Illness, Hospital, and Legal Plans
• PTO and Holiday Plans
• Retirement Savings Plans
• Robust Wellness Program and Incentives
• EAP
• Perks
• Jeans Fridays!

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Addresses patient calls, portal messages and emails in a timely manner concerning a wide range of symptom / side effect related topics.
• Asks appropriate, open-ended questions as well as utilizes computerized algorithms/pathways to assist in the assessment of patient's symptom and side effect management inquiries and documentation of such interventions.
• Assesses urgency of patient symptoms / side effects and addresses them appropriately, aggressively managing them to prevent unnecessary emergency department and hospital utilization.
• Documents all conversations with patients to maintain a comprehensive medical record.
• Provides clear instruction and education to patients via the telephone.
• Evaluates and determines if emergency care is needed, or if the patient can be seen in the outpatient clinic.
• Collaborates with physicians via electronic communication, face to face, or the telephone to discuss patient care needs that cannot be independently and appropriately addressed using standing orders or practice protocols.
• Sets up same day and/or future provider/infusion room appointments to address symptom management concerns.
• Additional duties as assigned.

Qualifications

Education:

• Graduate from an accredited program for professional nursing education, BSN preferred.
• Current RN state license with the applicable State Board of Nursing.
• Current CPR certification required.
• Current or pending Oncology or applicable specialty certification preferred.

Experience/Training:

• Minimum of (0-3) years of nursing experience required.
• Oncology or applicable specialty experience preferred.
• Experience and knowledge of the purpose and use of medications in the treatment of cancer is preferred.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment.

Nexus Health is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Nexus a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Nexus to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Nexus Health is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state, or local laws.