Referral Coordinator

Location:

Department:

Shift:

Standard Weekly Hours:

Summary:

The Referral Coordinator is primarily responsible for the scheduling of patient appointments with specialists, therapy providers or diagnostic testing, and assuring prior authorizations are obtained when required by the payor. In addition, this position is responsible for documenting the electronic medical record with necessary referral information, flagging and faxing appropriate medical records, and communicating appointment details to patient caregivers. The Referral Coordinator should have strong interpersonal skills, the ability to work well under pressure and time management skills. Referral coordinator should also be self-motivated and committed to achieving the best results for the patient.

Education & Experience:

• High school graduate or equivalent.

• At least three years of experience in a medical office setting.

• Understanding of diversified insurance plans and Managed Care environment. Knowledge of coding and medical terminology.

• Exhibits good interpersonal and communication skills.

• Possess basic computer knowledge at a minimum.

About Cook Children's:

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care.

At Cook Children's, we're more than a health care system-we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through-and how we can help you and your child get the best care and support possible.

Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.