Outdoor Recreation Program Coordinator

Coordinators are responsible for hands-on operations including personnel supervision, participant experience, facility and equipment operations and maintenance, sales transactions, detailed knowledge and usage of the RecTrac software, delivery of programs and services, program design and curriculum, and risk management. Coordinates hiring, training and supervising staff who oversee facilities and deliver programs and services. The position requires representation of the Department of Campus Recreation in a fair, consistent, cooperative and positive manner in accordance with Department and University policy. The position reports to the Assistant Director of Outdoor Recreation.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more!

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• Staff supervision including hiring, training, scheduling, feedback, evaluations, payroll and disciplinary processes for supervisors and student staff. The development and engagement of student staff is an emphasis.
• Provide leadership and supervision for the Outdoor Recreation program designed to achieve the Campus Recreation vision and area goals; Program includes outdoor rental center, custom events, outdoor trips climbing wall, bike shop & bike station.
• Provide daily supervision of program offerings and facility spaces that achieves exceptional quality, stewardship and accountability.
• Plan outdoor recreation programs and design curriculum and activities intended to meet guidelines set by leadership staff on program schedules, participation targets and financial parameters.
• Collaborate with department staff to ensure facility spaces are maintained as needed to meet industry standards for programmatic use. This includes implementing routine inspections and audits.
• Assist with the annual budget submission. Provide financial supervision necessary to achieve budget targets, carrying out best practices in financial stewardship.
• Staff supervision including hiring, training, scheduling, feedback, evaluations, payroll and disciplinary processes for ancillary, student, and volunteer staff. Indirect supervision of independent contractors. The development and engagement of student staff is a priority.
• Develop for review and approval any pertinent program area procedures, processes and training or operations manuals.
• Develop or update necessary emergency procedures, safety practices and risk management processes in conjunction with administration and the department risk management committee.
• Under the guidance of Assistant Director and department marketing staff, implement publicity strategies to maximize program participation. Conduct outreach efforts in order to increase awareness and visibility of the program.
• Ensure the highest possible level of customer service in order to provide exceptional experiences.
• Implement program assessment tools to assess market needs and interests, participant satisfaction and overall program feedback. Report on results, including strategies for process improvement.
• Execute equipment and supply purchasing within budgetary parameters according to UA policies.
• Inventory and maintain all equipment and supplies to ensure quality, safety and security.
• Provide ongoing, semester and annual updates on pertinent measures of success, including participation, assessment data, and financial status and area happenings.
• Develop and maintain relationships with Campus Recreation, the University of Arizona and Tucson community as necessary to achieve program success, collaborations and partnerships.
• Develop and maintain positive relationships with current and potential participants and alumni in order to maximize program success.
• Ensure proficiency in Campus Recreation and University of Arizona policies, procedures and processes.
• Engage in Campus Recreation, University of Arizona and pertinent industry training and development opportunities.

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of related work experience or equivalent combination of education and work experience required.

• Master's degree in recreation, outdoor recreation, land management, higher education, health promotions, or related field.
• Current Wilderness First Responder certification.
• Two years of experience leading outdoor trips, including multi-day expeditions, in some combination of the following technical pursuits.
• Backpacking, Canoeing, Sea Kayaking, Whitewater Rafting, Rock Climbing, Canyoneering, Mountain Biking.
• Experience with Recreation facilitation software, such as RecTrac, Fusion, or a comparable program.
• Two years of experience working in a leadership capacity in challenge course programming with an emphasis on student staff development.
• Two years of supervision experience, including the development of student staff at the collegiate level.
• Experience with program development in outdoor, marketing, financial management, safety and risk management.
• Experience with collaborative programming and the ability to form positive relationships.
• Instructor certification in one of the following: Wilderness Medicine Instructor, ACCT- Level II, LNT Level II Instructor, American Canoe Association Level 3 Whitewater Tandem Canoe or Coastal Kayak Instructor.
• AMGA/PCIA Single Pitch Instructor, Swift Water Rescue.