Project Coordinator

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

POSITION SUMMARY:

• The Project Coordinator reports to the Manager, Project Coordinators
• Located in Cleveland, OH
• Full-Time
• Hybrid

The Project Coordinator is responsible for managing multiple projects from contract entry to final project reconciliation and billing. This role plays a critical role in ensuring timely delivery of equipment to projects while maintaining strong customer relationships throughout the process. The Project Coordinator serves as a liaison between various departments within the organization, customers, and suppliers.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

Project Management:

• Manage projects through all phases, including initial set-up, purchasing, customer communication, and shipment of product.
• Import order information into the database/ERP system and verify accuracy against quotes and plans.
• Collaborate with Project Manager, Estimator, and Sales to ensure contract accuracy and alignment with project requirements.

Customer Relationship Management:

• Work closely with customers to address questions, problems, or complications that may arise during the project.
• Identify and communicate project schedules to ensure alignment with customer expectations and production schedules.
• Notify relevant stakeholders immediately of any delays caused by external factors.

Administrative Support:

• Organize and maintain a project filing system to ensure documentation is readily accessible.
• Process change orders as necessary and mitigate costs by identifying potential substitutions.
• Review contracts to ensure compliance and prevent payment delays at project completion.

Communication and Collaboration:

• Participate in weekly meetings to update the team on project status and address specific questions.
• Assist other Project Coordinators when scheduling conflicts arise.

COMPETENCIES:

• Ability to work independently while also collaborating effectively within a team.
• Excellent oral and written communication skills, with a professional and courteous demeanor.
• Strong organizational, prioritization, and problem-solving skills.
• Adaptability to changes in the work environment and ability to manage competing demands.
• Proactive in evaluating and improving processes and procedures.

QUALIFICATIONS & EXPERIENCE:

• High School diploma or equivalent required; Business/Technical degree or equivalent experience preferred, or equivalent military or practical experience.
• 2 - 3 years of experience in a Project Coordinator role.
• Experience in business sales is a plus.
• Moderate billing experience required.
• Proficiency in Microsoft Excel, Word, Outlook, and database systems.
• Familiarity with Inforsx; experience with AutoQuotes and DataModes is a plus.
• Ability to successfully pass a background check post offer acceptance.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

• Cleveland, OH, USA