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People Experience Partner - Labor Relations

JLL
United States, California, Mountain View
Jan 22, 2025
Our HR People Experience Partner (PXP) teams will strengthen employee purpose, ignite energy & elevate organization-wide performance by activating, facilitating & enhancing moments that matter. PXP teams will activate HR products & services that enrich the lives of JLL employees whilst working with Business & HR leaders to facilitate the employee experience by coaching managers on the moments that matter throughout the employee lifecycle.

PXPs will use their Business acumen, HR expertise & local knowledge to enable Business & HR priorities. PXPs will deep dive, surface insights, & influence HR Service Delivery & HR/Talent COEs to improve & when required rebuild policies, processes, & tools that will enhance moments that matter unleashing Work Dynamics talent to do their best work.

This role will be onsite 5 days a week, with some flexibility at the Mountain View, CA client site.

Functional Knowledge
Act as local delivery experts of JLL's global HR strategy, ensuring that local policies and practices are in line with the Global HR strategy

Proactively anticipate opportunities or issues and develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions

Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.

Contribute towards a culture of inclusion which celebrates our employee diversity and promotes employee belonging

Lead or participate in just-in-time projects impacting business results

Manage various degrees of employee relations situations and performance management in partnership with JLL's Employee Relations team

Provide consultation to business stakeholders through coaching, training and advisory support

Support assigned employee group in transition, expansion and stabilization of new business with great consideration given to employee experience

Cultivate strong meaningful relationships with both local employees and People Partners to build trust as their primary touchpoint "on the ground"

Execute on HR tasks by driving efficiencies in the employee life cycle - using touchpoints and hand offs to other People Solutions and Experience stakeholders

Skills & Competencies:
Minimum 3 years experience in an HR partner role

Bachelor's Degree in Human Resources preferred

Leadership
Drive the growth of the workforce on the ground, serving as a local HR professional

Skilled facilitator, who can lead local and regional employee events, programs, etc.

Strong team management skills with the ability to effectively manage priorities

Problem Solving
Ability to adjust styles of communicating to varying situations to ensure an inclusive environment

A passion to work with people across a variety of backgrounds teaching and learning from people across the organization

Excellent organizational skills with a starter finisher mentality with acute attention to detail

Interpersonal Skills
Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of stakeholders

Ability to cultivate robust and meaningful relationships to serve as a trusted HR expert to employees and managers

An appetite for exceeding expectations and creating wow within the business

Labor Relations
Partner with stakeholders as union petitions arise, providing support throughout the process

Build and maintain reports for union information, ensuring accurate and up-to-date data

Share critical information related to union activities with relevant parties in a timely manner

Participate in union-related projects impacting business results

Support assigned employee groups during union-related transitions or stabilization efforts

Strong knowledge of labor laws, union regulations, and CBA processes
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