E-Commerce Production Coordinator - West Elm

About the Role

As an E-Commerce Production Coordinator, you will be responsible for processing, testing, and uploading digital assets to westelm.com. You will be working closely with the photo and digital merchant teams to execute seasonal site launches, and weekly updates. The main responsibility of this position is to ensure all site assets adhere to the brand's various style guides and are processed accurately and on time. The ideal candidate is proficient in Excel and project management software, and is comfortable working with high SKU and imagery counts.

Responsibilities

• Regularly communicate with all cross-functional partners, including Creative, Buyers, Digital Merchants, and Site Management, to keep them abreast of product imagery status, recommendations, and challenges.
• Serve as primary liaison with specific collection vendors to oversee timelines, processes, and launching collection imagery on time for seasonal launches.
• Prepare import sheets in Excel for product and SKU level imagery.
• Complete all photo requests for external and internal parties.
• Fully test/QA all seasonal product launches and weekly site updates - prioritizing any issues found to be fixed and subsequently validated.
• Maintain organized, scalable, and digestible taxonomy for file server.
• Take initiative in business meetings and come prepared as a team representative when called upon.
• Perform daily cleanup and maintenance of the site.
• Assist in special projects, as assigned.

Criteria

• BA/BS Degree.
• 1-2 years of experience in e-commerce, imaging, or web production.
• Upbeat and agile team player, with keen attention to detail and the ability and desire to drive business results.
• Confident communicator, with strong organizational skills and a detail-oriented point of view.
• Knowledge of asset and content management systems (WCM/DAM).
• Proficient in Excel, with the ability to execute complex formulas.
• Familiarity with Airtable and/or QlikSense is a plus.
• Desire to lead projects effectively and with minimal supervision.
• Ability to adapt and respond with a sense of urgency in a fast paced and evolving working environment.
• This role requires being onsite in the Dumbo Brooklyn office

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Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences-whatever they may be-are valued, explored, and appreciated. Together, we're creating a more just and inclusive company culture where the only criteria for advancement are:

• The quality of our work
• The contributions we make to our teams and the business
• Our ability to lead and connect

We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

The expected starting pay range for this position is $24 - $27/hour. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.