Trials and Rentals Manager

Why Join Us?

At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you'll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.

To learn more about what we make possible, meet some of our customers or take a look at some of our solutions.

What you'll do:

Trials and Rentals Manager is responsible for making sure that the processes and documents related to this function are followed and maintained. This position coordinates tasks with team members to achieve daily goals set by the Director of Fulfillment and Logistics. Expectations for this position will be set by the Director of Fulfillment and Logistics and the Trials and Rentals Manager will be held accountable for those expectations.

As an Trials and Rentals Manager, you will be responsible for:

• Manages, leads, and coordinates team members tasks to ensure successful attainment of goals
• Manages and improves quality of the products shipped to customers
• Manages order flow open orders and pick, pack, and ship products and accessories to customers
• Manage all tech trainings and complete all training logs
• Manage all tech trainings and complete all training logs
• Attend leadership trainings
• Write and deliver performance appraisals
• Employee professional development
• Develop and maintain all reporting related to Product Placement and quality for customers
• Ensures that packages are shipped on a timely basis in good quality and consults with Product Placement Techs when they are not
• Gives instructions to employees regarding jobs to be completed and the proper method in which to complete them
• Improve communication between departments
• Manages and maintains the 5s, Lean Manufacturing standard currently in place
• Assists with Internal and External Audits
• Make sure that the procedures and processes are maintained and improved upon for Product Placement
• Reports on safety issues in the department, productivity and goals
• Determine the department goals and make sure they are followed
• Perform various other duties as assigned

What you'll bring:

• High School Diploma
• 5+ year's experience
• Hands-on or formal transportation training
• Demonstrated high level of written and verbal communication skills
• Coaching and teaming skills
• Strong interpersonal and teaming skills
• Familiarity and experience in utilizing databases
• Internet navigation skills
• Familiarity with transportation software
• MS Office Word, Excel, and Outlook
• Leadership capabilities and respected by co-workers
• Ability to multitask
• Ability to follow manufacturing procedures and work instructions
• Detail oriented
• Ability to lift and/or move up to 35 pounds
• Light manufacturing environment
• Moderate noise level

At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.

At Tobii Dynavox, we believe in empowering individuals - including our employees - to reach their full potential. Here's what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• "Yes, and..." Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don't have to choose between personal and professional goals.
• Growth and Development: Whether you're advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You'll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.