RPO Technical Writer

Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
United States, North Carolina, Charlotte
Jan 25, 2025
RPO Technical Writer The RPO Technical Writer will be part of the bank's Remediation Program Office ("RPO") and report directly to the Director, RPO, who reports to the Chief Administrative Officer of Comerica. The bank's RPO team is responsible for regulatory engagement execution, key regulatory submissions and responses, and regulatory execution process across all of the bank's regulators. The RPO Technical Writer is responsible for supporting the RPO Director, Workstream Leaders, and Business Analysts in their delivery of key remediation activities. Position Responsibilities: Develop Written Content Supporting Regulatory Interactions Collaborate and consult with execution teams to curate clear, concise written documentation to support regulatory interactions including key submissions and responses. Review and edit material authored by others including project artifacts. Complete quality control assessments of work performed by team. Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals. Document Processes and Procedures Develop procedures and materials to allow the Remediation Program Office to accurately execute processes and develop a connection to control activities. The material will be the source documents for business group audits and reviews. Ensures procedures accurately reflect the process as well as the controls and monitoring. Participates in, and ensures compliance in the design and development or processes and procedures to policy. Performs annual and biennial reviews of existing procedures; ensuring updates are made and steps are identified for Remediation Program Office execution. Other duties as assigned. Position Qualifications: Bachelor's Degree from an accredited university in Business, Finance, Communications or other relevant degree 5 years of experience in creating and documenting written content presented to internal and external stakeholders, including regulators 3 years of experience in regulatory compliance or remediation activities Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday. This position offers a hybrid work model that includes onsite and remote days as determined by the manager. Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.