Gift/Pledge Associate Director

Utah State University
Commensurate with experience, plus excellent benefits
United States, Utah, Logan
Jan 26, 2025
Gift/Pledge Associate Director Requisition ID: 2025-8763 # of Openings: 1 Location: US-UT-Logan Category: Administrative/Clerical Position Type: Benefited Full-Time Job Classification: Exempt College: University Advancement Department: Advancement Services Advertised Salary: Commensurate with experience, plus excellent benefits Overview The Associate Director of Gifts and Pledges holds an on-site role tasked with managing the day-to-day operations of gift processing within University Advancement. Their primary responsibilities include ensuring the prompt fulfillment of donor gift requests while upholding industry standards. This position also engages with donors, faculty, and staff to address inquiries and requests related to charitable contributions to the University. Additionally, they are responsible for generating and maintaining various records within Utah State University's fundraising and constituent database (Millennium) for alumni, donors, and other stakeholders. Responsibilities Manages the day-to-day operations of gift processing ensuring that donor gift requests and intentions are being met, processed in a timely manner, and adheres to industry standards. Monitor funds to ensure accurate tracking in the CRM, verifying the correct fund type, goal, and CAE type for fund management. Supervises the Gift/Pledge Processor Team consisting of two full-time and a part-time employee. Establish priorities, assign requests, and ensure all deadlines are successfully met. Collaborate with supervisor to set team and individual goals and provide evaluation of progress towards these goals. Identify and promote professional growth opportunities for staff. Onboarding of new employees and training designated staff as backups to ensure seamless continuity and effective administration of gift processing. Contribute to the development of processes and procedures to support fundraising efforts and staff onboarding of all aspects related to biographical data, gift processing, and data integrity in relation to the CRM. Receives, processes, and reports on gifts, pledges and memberships received from multiple channels adhering to the USU Gift Acceptance and Crediting Procedures and USU Cash Handling Policy. Performs thorough donor history research to confirm gift designations by examining provided documents, internal records, and reaching out to donors, campus departments, and University Advancement personnel as needed. Prepares and balances the daily deposit. Produces and manages daily, weekly, and monthly gift reports for donors and units across campus. Communicates with University staff and donors to ensure USU has accurate information/records for processing gifts and responding to other donor inquiries. Creates and updates constituent records in the database, analyzing information and populating fields in accordance to university procedures. Complies with security policies regarding confidentiality of all donor information. Researches, implements, and enforces USU procedures for following IRS, Federal, State, PCI, FERPA, CASE, and GASB regulations regarding charitable giving and the security of information. Develops and maintains gift processing and accounting procedures as USU processes and other regulations for charitable giving change. Researches, prepares, and distributes donor pledge reminder letters for large multi-year pledges. This includes communication with the development officers and/or donors to adjust payment schedule if necessary. Reconciles financial transactions and prepares journal entry corrections. Maintains scholarship recipient records on the database. Coordinates with controller's office and units to ensure valid Banner index is available to allocate contributions to. Maintains chart of accounts in database. Performs other related duties as assigned. Qualifications Minimum Qualifications: Five years' experience involving basic accounting and business principles. Excellent typing and ten key skills. Experience with Microsoft Office Suite (especially Excel and Word). Preferred Qualifications: Bachelor's degree or equivalent work experience in accounting, finance or another related field. Experience working in a philanthropic or higher education environment. Knowledge of higher education fundraising principles. Development of financial reports. Experience with Millennium, or other higher education fundraising software. Skills and Abilities Ability to be highly detailed and service oriented. Ability to perform data entry for sustained periods of time. Ability to learn and adapt quickly to new software with detailed policies and procedures and a critical degree of accuracy. Ability to locate information from a variety of sources, including online directories, websites, electronic media, and published reference sources. Good interpersonal, communication and organizational skills. Ability to work in a fast-paced environment. Ability to prioritize work and to perform multiple tasks simultaneously while adhering to deadlines. Good decision making, problem-solving and analytical skills. Ability to take responsibility, to work well as a team member and to work independently. Ability to evaluate and improve the efficiency and effectiveness of operations. Ability to maintain the highest standards of integrity and confidentiality. Required Documents Along with the online application, please attach: 1. Resume to be uploaded in the Candidate Profile 2. Cover Letter to be typed/pasted at the end of the application. Document size may not exceed 10 MB. Advertised Salary Commensurate with experience, plus excellent benefits ADA Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights The Division of Advancement is a welcoming office where inclusiveness and teamwork are highly valued. Advancement staff are engaged in the meaningful work of securing private financial resources to fuel Utah State University's mission by creating gratifying gift and engagement experiences for USU's generous and passionate alumni and friends. Comprising the division are the office of the Vice President, the USU Foundation & Board, Advancement Services, the Alumni Association (Alumni Engagement), Gift Planning, Corporations and Foundations, Strategic Communications, Stewardship and Donor Engagement, the Annual Fund and ACE (Alumni Center for Engagement). Furthermore, the division coordinates all fundraising efforts across campus, including colleges, various programs, extension campuses, and USU Athletics. Through the collaboration of these units, the Division of Advancement is able to achieve significant annual fundraising goals by inspiring stakeholders to invest their time and resources in Utah State University. Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge through research and scholarly activities, providing a high-quality undergraduate and graduate education at an affordable price. USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement. Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu . updated 01/2025 https://careers-usu.icims.com/jobs/8763/gift-pledge-associate-director/job?in_iframe=1* Notice of Non-discrimination In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, Ut 84322 For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact: U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-5b862271632a5d458ae2108df7aae034