Customer Service Representative

At Pentair, you will work along-side passionate problem-solvers who are committed to the future and are focused on creating a healthier world for all. With approximately 11,250 global employees serving customers in more than 150 countries, we work to help improve lives and the environment around the world. We bring water to life!

As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, a generous 401(k) and ESPP to help you save for retirement, plus paid time off and wellness programs to encourage a healthy work/life balance.

We have an opportunity for a Customer Service Representative to join our Manitowoc, WI team. As a Customer Service Representative, you will manage accurate and direct entry of customer purchase orders. Provide knowledgeable product and customer service support and superior customer service support to all customers to include but not limited to end users, dealers and distributors.

You Will:

• Provide outstanding/world class customer service
• Accurately maintain an electronic file system
• Provide general ordering information to distributors, dealers, and customers by telephone and written correspondence
• Trace and/or re-consign shipments with freight carriers
• Assist customers with product set up and order tracking information
• Proactively discuss application of parts, equipment, pricing, order status, availability and lead times

Key Qualifications:

• High School Diploma or equivalent
• 1+ years of customer service experience
• Skilled with MS Office applications; ability to operate all related equipment for the role.
• Customer oriented; capable of effectively dealing with all levels of internal and external contacts
• Must be a team player
• Must be able to sit for long periods of time in a normal office environment

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.