Security Advanced Services Account Executive

Advance your careerwith the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a diverse and inclusive team that empowers you to build your best future! Our teams are strategically positioned to support a multitude of industries across the globe. You will have the opportunity to grow and develop through meaningful work projects and learning opportunities. We are committed to fostering an environment that supports the physical, financial, and emotional wellbeing of all employees. Become a valued member of the Johnson Controls family and thrive in a company culture that values your unique voice and ideas - your next great opportunity is just a few clicks away!

We recognize that a fulfilling career is supported by your overall wellbeing. That's why we offer a comprehensive benefits package designed to support you in multiple aspects of life, including:

• Competitive salary

• Generous paid vacation, holidays, and sick time - 15 days of vacation in your first year to promote work-life balance

• Comprehensive benefits package, including 401K, medical, dental, and vision care, available from day one

• An encouraging and collaborative team environment that values diverse perspectives and fosters innovation

• On-the-job and cross-training opportunities

• A strong commitment to safety through our Zero Harm policy, ensuring a safe and secure workplace for all employees

• JCI Employee discount programs (The Loop by Perk Spot)

• Check us Out: A Day in the Life of the Building of the Future

Become part of a culture that celebrates your achievements and encourages your voice and ideas. Your next great opportunity for advancement is right at your fingertips! Take the initiative to explore your potential and embark on an exciting career journey with Johnson Controls.

What You Will Do

As a Security Services Executive within Johnson Controls' security business, reporting directly to the Security Sales Manager, you will focus on securing Planned Service Agreements with both new and existing customers. Serving as a subject matter expert in video and digital services, including proactive health solutions, you will play a critical role in advancing our service offerings.

Your responsibilities will include two key areas: reactivating, adding on, and implementing minor modifications to out-of-service locations, which are essential for recapturing recurring revenue and attracting new customers for Johnson Controls. Additionally, you will be tasked with selling our comprehensive services portfolio to these customers, driving impactful outcomes and enhancing attach rates. Collaboration with district sales leaders (CSMs) will be essential as you manage performance metrics, utilizing available dashboards and tools.

How You Will Do It

Effectively influence your territory and proactively manage out-of-service locations by identifying numerous resale/service opportunities. Strategies include:

• Leveraging opportunity data from Salesforce, ADMIN, the 55 Day list, and PowerBI RIF List.

• Conducting field and phone blitzes.

• Engaging in face-to-face marketing in designated areas.

• Employing the SPIN Selling Sales Call Process to ensure customers comprehend our value proposition.

• Selling services and upselling products within your territory to existing and new customers, including those with previously discontinued JCI systems, while meeting assigned sales quotas.

• Targeting and expanding existing customers with low service penetration.

• Introducing JCI digital services to both current and prospective customers.

• Using approved marketing materials to craft compelling sales presentations and proposals that highlight the advantages of our products over competitors.

• Identifying non-JCI customers for service contract acquisitions.

• Utilizing innovative lead-generating techniques, such as data mining and the PowerBI RIF Database.

• Modifying existing customer systems to align with customer expectations.

• Following JCI policies and procedures, conducting follow-ups with prospects, preparing contracts, processing work orders, and ensuring post-installation follow-up to confirm customer satisfaction.

• Maintaining strong customer retention.

What We Look For

Required

• High school diploma or equivalent.

• Strong oral, written, and presentation skills, with the capability to present to senior-level executives.

• Full-time availability and local travel readiness.

Preferred

• College degree.

• At least 2 years of successful experience as a commercial sales representative in the security, IT, or technology sales sectors, consistently meeting and exceeding sales quotas.

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