Sr Analyst, Product Operations

Sr Business Analyst - Technology Business Management

Join our Village as a Senior Business Analyst to support the Digital Product team and our Technology Business Management initiative. You will be responsible for supporting the Apptio Targetprocess application via tool configuration, business and data analysis, and reporting. In addition, as a member of the Digital Product Operations, you will be part of a team that is responsible for supporting the "DaVita Product Way", which creates best practices for product ways of working and operations with human-centered design, speed to value, and alignment to prioritized business and clinical objectives at its core. We are seeking an individual that possesses the following skills and experience: Apptio Targetprocess configuration, knowledge of the software development lifecycle, business and data analysis, report analysis, ability to work in a Product and Project model, and ability act as act as a liaison to other departments such as IT, Clinical Enterprise, and Business Operations.

To be successful, the Senior Business Analyst must have a solid background in product management, software development, data management, report preparation, business analysis, and project management. Additionally, we expect a candidate to be a highly skilled Excel user who is familiar with PowerPoint.This position requires someone with an understanding for broader business analytics and problem solving.

Additional duties and skills include:

• Ability to implement strategic objectives in Apptio Targetprocess
• Solid understanding the DaVita's Clinical and Business operations
• Technically skilled, yet Business focused
• Business analysis expertise
• Ability to recommend Business solutions
• Desire to learn more about the Business
• Understands Technology and IT Operations
• Manage support of the Apptio system
• Perform vendor management activities as needed
• Understanding of Release Management processes
• Familiarity with Incident and Ticket management
• Knows how to find data and data owners
• Expertise in data analysis and validation
• Report design and configuration
• Analysis of business requirements into technical solutions
• Technical analysis expertise
• Technical configuration
• Understands software development practice
• Data design expertise
• Provide end user support
• Streamlining business processes and improve efficiencies where possible
• Preparing regular status reports and other communications to internal and external stakeholders
• Concurrently manage several parallel projects and initiatives
• Ability to think critically, ask good questions, rapidly acquire, synthesize and internalize knowledge from past projects, and employ such knowledge in new initiatives

Qualifications:

Required:

• Bachelor's degree or higher
• 2-4 years of relevant experience with Apptio tools
• Ability to provide multi-level reporting and communication
• Strong computer skills and proficiency in Microsoft Office (Excel, Word, Outlook, and PowerPoint)
• Excellent verbal and written communication skills, particularly with Executive leaders
• Proven track record in meeting and accomplishing goals
• Strong time management skills, ability to prioritize, and the ability to multi-task effectively
• Innovative approach to problem solving
• Strong inter-personal skills for interacting with managers at all levels and ability to perform effectively both in independent and team-based work environment
• Vision and drive to go beyond the call of duty, anticipate the next step and do it without prompting
• Strong work ethic, willingness to accept high levels of personal responsibility and commitment, initiative, and perseverance

Preferred:

• A background in software development, consulting, or finance
• Prior healthcare industry experience a plus

Language Skills

Fluent in the written and verbal skills necessary to successfully perform the essential functions of the position.

ADA

DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.

Work Environment

Level III - Moderate noise (e.g., business office with computers or printers, light traffic). No required tasks involved greater exposure to blood, body fluids or tissues than would be encountered by a visitor. The normal work routine involves no exposure to blood, body fluids or other hazardous conditions.

Visual Requirements

Vision adequate to performthe essential duties/responsibilities of the position. May be required to demonstrate the ability to differentiate colors on a test strip.

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.