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Mailroom Clerk
 JLL | |
 United States, D.C., Washington | |
| 2020 K Street Northwest (Show on map) | |
 Jan 29, 2025 | |
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Mailroom Clerk
Washington DC $41,600-45,760 8-5 M-F The Mailroom Clerk is responsible for opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs and files pertaining to mail processing for the client. Also may play a role in achieving the Key Performance Indicators and operational targets for the site and perform duties with integrity & diligence in a professional manner. Responsibilities Process, handle, and maintain records for all incoming and outgoing couriers, mail, and other deliveries as required to ensure proper routing and labeling. Provide solutions to problems associated with special requirements such as bulk mail and other special needs. Maintain all mail stops and package rooms as appropriate Research and follow-up with clients regarding tracking mail and packages. Perform mailroom inspections and inventory supplies. Any other activities to support JLL and/or site operations. Actively support an environment of teamwork, cooperation, performance excellence, and personal success. Participate in the individual performance management program and personal development planning. Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements. Client Relationship Proactively develop and maintain client relationships and provide exceptional service as reflected by client feedback ensuring that expected service levels are achieved. Comply with all client contract requirements and meet or exceed Key Performance Indicators. Support the day-to-day delivery of mail services on-site in accordance with all agreed policies and procedures. Identify opportunities for improved operational standards to drive efficiencies (process and cost) and recommend the assistant/facility manager for consideration. | |