New
UX Content Designer
TEKsystems | |
$50.00 - $55.00 / hr | |
life insurance, sick time, 401(k), retirement plan | |
United States, Georgia, Alpharetta | |
Jan 29, 2025 | |
*Your role:*
You will work as an integral part of our team to author and edit content adhering to authoring standards while also being an advocate for the client and associate experience. In this role you will meet the information needs of our clients and associates by producing accurate, concise, and usable content, including business processes, how to articles, troubleshooting guides, overviews, online help, and others. You will utilize authoring tools, a component content management system, and work closely with business partners, content developers, IT partners, UX teams, project teams, training teams, and others to ensure high-quality deliverables. *What you'll do:* * Create/edit/manage content. * Use knowledge management key metrics to drive improvements in content presentation to associates. * Assess and align business content to enterprise content model. * Conduct detailed analysis of user content needs, develop requirements, and estimates for deliverables, partnering with product owners and other stakeholders in the process. * Apply enterprise content strategy and principles to develop concise, consistent, high value content deliverables. * Partner with Subject Matter Experts to obtain information and content validation. * Develop content deliverables in the enterprise content management application. * Report progress of content deliverables to stakeholders and adhere to timelines. * Demonstrates domain, tool, and authoring expertise and can provide informal mentoring to colleagues. * Demonstrate authoring expertise and provide informal mentoring to colleagues when need arises. * Collaborate with content owners to validate knowledge and foster content reuse. * Act as an expert regarding authoring technology and content development. * Perform other content related duties as assigned. *Qualifications you'll need:* *Experience:* * Understanding of knowledge/content management best practices and content lifecycle management * Understanding of knowledge management systems, search engine optimization (SEO) and taxonomy * Strong knowledge in structured based authoring and information typing * Experience in knowledge management/content development/technical writing * Familiarity with one or more of the industry standard style guides (The Chicago Manual of Style, Associated Press Stylebook, The Elements of Style) * Ability to manage content deliverable schedules * Knowledge of DITA, XML, component content management systems a plus * Strong communication & collaboration skills * Strong writing skills (must provide examples) * Self-starter and ability to multi-task *Experience Level* Entry Level *Pay and Benefits* The pay range for this position is $50.00 - $55.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully remote position. *Application Deadline* This position is anticipated to close on Feb 7, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |