System Administrator with MECM/SCCM, Systems Administrator

Job Title: System Administrator with MECM/SCCM
Work Location: Washington, DC, and the immediate DC area (Northern VA) (100% onsite required); after initial training and access is granted, 3 days onsite, 2 days remote
Work Hours: 8.5-hour workday with core hours from 8:30am -5pm
Clearance Required: US Citizen, Top Secret

Key Responsibilities:

• Support Microsoft Endpoint Configuration Manager and Intune administration and engineering, to include collection and query creation and management; application and package deployment; content distribution, management and troubleshooting, and custom report creation
• Organize and provide support in the sustainment of end-point devices as part of a large enterprise
• Collaborate with team and client to increase efficiency of processes while increasing overall organizational security levels
• Lead continuous improvement effort within team and work with support organization to improve operations and execution
• Coordinate the maintenance of established standard operating environment (SOE) for desktop and remote devices
• Plan and execute the update of Windows 10/11 systems to latest builds. Coordinate and perform duties using tools to identify, mitigate risk, and remove vulnerabilities from the desktops and remote devices. Coordinate and deploy patches and software updates on desktops, remote devices, and servers. Coordinate the deployment of non-SOE software such as MS Visio, MS Project, Adobe Acrobat, etc. to desktops and remote devices. Managing service request work assignment queues within the ticketing system (ServiceNow). Lead problem management effort, identify and resolves technical problems related to software deployments
• Communicate effectively (in oral and written form) with a variety of audiences, work well within small and large team environments
• Mentor staff in building troubleshooting skills
• Create reports using SQL reporting. Modify/build software packages /updates for applications. Create PowerShell scripts to resolve issue with MECM/SCCM clients and WMI repository
• Create, test, and troubleshoot GPOs
• Create packages and deploy drivers and BIOS updates
• Create images with using sysprep or MDT process

Required Qualifications:

• Minimum 5+ years of experience providing IT technical support or administering IT systems
• Minimum 3+ years of experienced working with MECM/SCCM
• Strong PowerShell scripting experience
• Strong experience with creating images using the sysprep or MDT process
• Experience patching, deploying software, and resolving MECM/ SCCM client problems
• Knowledge and experience with Active Directory and creating GPOs
• Experience in managing workforce task assignment
• Strong prioritization, problem solving, diagnosis, and troubleshooting skills
• Work well under pressure with differing levels of leadership
• Exposure to other network monitoring systems and IT Service Management (i.e., Splunk or similar)
• Experience using ITIL Ticket Management System - ServiceNow or equivalent
• Proficient in Microsoft Office applications (Work, Excel, PowerPoint)
• Familiarity with the ITIL 3 or 4 Framework
• Ability to lift and move 30 lbs. of equipment

Preferred Education:

• BS degree with an emphasis on IT, Computer Science, or similar preferred

Preferred Certifications:

• Security+ CE certification preferred
• One or more of the following certifications are preferred - MCSA, MS Modern Desktop Administrator Associate, ITIL 4 Foundation

Salary and Benefit Information:

The likely salary range for this position is $66,743 - $92,000. This is not, however, a guarantee of compensation or salary. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, education and certifications as well as contract provisions regarding labor categories that are specific to the position and could fall outside of this range.

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company's policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company's holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Guided by our core values-Harmony, Engagement, Accountability, Resourcefulness, and Tenacity (HEART)- we foster a culture of innovation, collaboration, and continuous learning and are committed to delivering high-impact solutions. We recognize and reward hard work.

Through our H.E.A.R.T. Awards Program, colleagues and managers can recognize each other for actions that exemplify these values. Recognized employees receive a detailed nomination highlighting their contributions, which is shared with their manager. Each quarter, select nominees have the opportunity to receive a monetary bonus as an extra thank-you for their impact.

Our Company:

Alpha Omega is an award-winning Federal IT solutions provider dedicated to delivering mission-enabling technology and strategic solutions across the National Security, Federal Financial, Healthcare, and Space & Science domains. Since our founding in 2016, we have grown to over 800 employees nationwide with $230m in revenue. With the January 2025 acquisitions of SeKON and Macro Solutions, we have expanded our capabilities to further support our customers in digital modernization, artificial intelligence, and cybersecurity.

We are committed to supporting our agency partners as they transform their operations, delivering on our purpose to ensure the safety, security, and well-being of future generations:

• National Security - Supporting agencies such as the Department of Homeland Security (DHS) and the Department of State.
• Federal Financial - We bring deep expertise in enterprise financial systems, supporting agencies like the Securities and Exchange Commission (SEC) and the Federal Deposit Insurance Corporation (FDIC).
• Healthcare - Our Health IT capabilities, enhance health outcomes for the warfighter via the Defense Health Agency (DHA) and support public health initiatives at the Centers for Disease Control and Prevention (CDC), National Institutes of Health (NIH), and the Substance Abuse and Mental Health Services Administration (SAMHSA).
• Space & Science - We leverage technology to advance agricultural sustainability, secure our nation's food supply, and prepare for natural disasters, working with the National Oceanic and Atmospheric Administration (NOAA) and the United States Department of Agriculture (USDA).

Through strategic partnerships, intellectual property, and relentless drive for innovation, Alpha Omega is shaping the future of government technology. We are proud to be a Virginia Best Places to Work 8 times, an Inc. 5000 honoree 7 times, and a Washington Post Top Workplaces 4 times. Join us in driving transformation that secures the nation's future.

Alpha Omega Integration, LLC (Alpha Omega) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.