Senior Team Lead, Ocean Export

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DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Lancaster, Midpoint Dr

Division:Air & Sea

Job Posting Title: Senior Team Lead, Ocean Export - 91213

Time Type: Full Time

Summary

The Ocean Export Senior Team Lead will be responsible for overseeing the day-to-day operations of the ocean export team. This includes ensuring shipments are handled efficiently and effectively, maintaining compliance with all regulations, and providing excellent customer service. The Senior Team Lead will also serve as a mentor and coach to team members, providing guidance and support as needed.

Duties and Responsibilities

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  Oversee the daily operations of the ocean export team, including assigning work, monitoring performance, and ensuring compliance with all regulations and company policies

  
  

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  Provide guidance and support to team members, serving as a mentor and coach to help develop their skills and knowledge

  
  

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  Manage customer relationships, including handling inquiries, resolving issues, and ensuring customer satisfaction

  
  

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  Coordinate with other departments and teams, including import/export teams, customs brokers, and transportation providers, to ensure seamless operations

  
  

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  Develop and maintain strong relationships with carriers, vendors, and other partners to ensure high-quality service and competitive pricing

  
  

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  Ensure timely and accurate documentation, including bills of lading, customs forms, and other required documentation

  
  

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  Monitor industry trends and developments, and make recommendations for process improvements and cost savings

  
  

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  Communicate with management and other stakeholders on a regular basis to provide updates on team performance, customer issues, and other relevant information

  
  

Educational background / Work experience

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  Bachelor's degree in business, logistics, supply chain management, or a related field is preferred, but not required

  
  

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  At least 5 years of experience in ocean export operations or a related field is required

  
  

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  Prior experience in a supervisory or leadership role is preferred

  
  

Skills & Competencies

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  Strong knowledge of ocean export regulations, procedures, and documentation requirements

  
  

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  Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks and projects simultaneously

  
  

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  Strong interpersonal and communication skills, with the ability to work effectively with team members, customers, and partners

  
  

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  Ability to analyze data and make informed decisions based on that data

  
  

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  Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint

  
  

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

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  The Ocean Export Senior Team Lead will be responsible for overseeing the work of the ocean export team, which may include supervising team members and coordinating with other departments and teams.

  
  

Preferred Qualifications

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  Certification in logistics or supply chain management is preferred

  
  

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  Prior experience working with ocean carriers, customs brokers, and transportation providers is a plus

  
  

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  Experience with industry-specific software, such as CargoWise or Descartes, is a plus

  
  

Language skills

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  Fluent in English (oral and written)

  
  

Computer Literacy

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  Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint, is required

  
  

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  Experience with industry-specific software, such as CargoWise or Descartes, is a plus

  
  

For this position, the expected base pay is: $62,000 - $84,000 / Annual. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

For qualified employees, DSV offers a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. In addition, our 401(k) plan offers company-matching contributions up to 5% to help you build a secure financial future. To support a healthy work-life balance, DSV also offers generous paid time off, paid holidays, and additional floating holidays.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career.

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