SUMMARY: Responsible for overseeing the management of operational risks across the Bank and recommend measures to prevent, eliminate, or mitigate loss. Works closely with other risk functions, business units, and senior management to ensure risks are properly managed, reported, and in compliance with regulatory requirements. Serves as an advocate, facilitator, and educator on division/enterprise operational risk activities and processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Identification and Mitigation of Operational Risks: * Partners with business lines and support functions to identify risks, risk mitigation initiatives, and oversees progress through implementation. * Performs research, provides recommendations, and implements systems/tools designed to mitigate risk and improve processes for assigned division(s) and/or the Bank. * Develop, implement, and enhance the frameworks, policies, and procedures for managing operational risk across the organization, ensuring alignment with industry best practices and regulatory requirements. * Plans, executes, and directs projects that align with the Bank's operational risk framework. * Leads the processes to identify, measure, evaluate, and monitor operational risks via Risk and Control Self-Assessment program across the organization and propose strategies to mitigate the risks. * Facilitates Control Self-Testing program. * Ensures enterprise compliance with Operational Change Management framework. * Responsible for the quarterly execution of the Operational Risk Assessment, including the aggregation and reporting of Operational Risk exposure across the enterprise. * Reviews and updates the assessment methodology as deemed appropriate to ensure that the scope is relevant and captures the Bank's evolving risk context. * Monitors historical loss data, as well as losses incurred within the industry, to identify operational risk trends and mitigation plans. * Monitors internal/external audit issues to ensure timely remediation. * Works closely with other risk functions and business units to reduce risk exposure and ensure consistency.
- Training and Awareness: * Stays abreast of operational risk management industry trends by leading and/or attending seminars, training sessions, and workshops, as necessary to develop and ensure success of the Bank's operational risk program. * Serves in a consultative capacity (subject matter expert) to divisions/business units on operational risk matters. * Creates and/or conducts training to raise awareness of operational risk management and best practices within the bank.
- Risk Reporting and Monitoring: * Prepares routine operational risk reports for senior management, key stakeholders, and department, highlighting operational risk exposure, emerging risks, and overall risk profile. * Track and monitor risk mitigation plans. * Recommend enhancements to the GRC tool to improve reporting and enterprise accessibility. * Develop and implement improvements to the ongoing assessment of operational risks. * Compiles reports as required by the Bank and/or regulators.
- Collaborative Efforts: * Key stakeholder representing ORM in key meetings, working groups, and risk committees * Fosters and maintains strong relationships with senior management, business units, and other risk functions * Leads the Risks and Controls Self-Assessment (RCSA) program across the organization * Drives the resolution of cross-functional issues. * Participates in enterprise initiatives, interacts with support areas, and assists in creating operational risk tools and methods. * Confer with appropriate personnel to ensure coordination of activities meet the operational risk objectives for the Bank. * Works with Division Managers to make recommendations and revisions to non-credit administrative authorities for assigned division(s). * Support the enhancement of the bank's enterprise wide GRC tool. * Support Enterprise Risk Management initiatives and programs as needed.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree required
EXPERIENCE
- 7-9 Years related experience in banking and operational risk in a large financial institution and/or equivalent combination of education and experience required
- Strong understanding of operational risk management frameworks and methodologies (ie RCSA, Operational Change Management, Control Testing) preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Demonstrated leadership skills, excellent interpersonal skills, and proven problem-solving ability.
- Team-building and effective communications skills are critical requirements, as is the ability to make decisions in a dynamic environment.
- Well-developed and demonstrated facilitation, persuasion, presentation, and project management skills.
- Knowledge of interrelationships amongst Bank functions.
- Demonstrated ability to champion and support operational risk efforts.
- Ability to effectively collaborate with others and accept challenging assignments.
- Ability to work autonomously and simultaneously manage multiple operational risk projects and initiatives.
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